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“Nice Surprise!”

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Holiday Inn Express Charleston
Ranked #35 of 61 Hotels in Charleston
Certificate of Excellence
Reviewed April 29, 2014

The first time we stayed in a Holiday Inn Express, what a nice place. We were here two nights, the first two night of our 16 day road trip through the south. The front desk staff was very accomodating to us. The rooms were very clean. This was the first of many holiday inn expresses that we stayed in. We will be back the next time we are in Charleston. SC

  • Stayed: December 2013, traveled as a couple
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3  Thank teatimekids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded April 30, 2014

WOW! We are so excited that you experienced our hotel as your first Holiday Inn Express. We are happy to hear that it was a "Nice Surprise" especially during your 16 day road trip to the south. We hope you have another opportunity to visit Charleston again. Thank you for sharing your experience with us.

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341 - 347 of 660 reviews

Reviewed April 27, 2014

We stayed here over the Easter weekend and the two days following. In all our years (and we have more than a few between us), we both agreed that never had we encountered such a nice group of people as the staff at this hotel. From the top to the bottom, everyone was friendly, did their jobs efficiently and with a smile, and always made us feel welcome. If there was anything we needed, they were 'on it' ever so quickly. The room was comfortable and clean. We would definitely stay there again, if we had an opportunity to return to Charleston -- and we hope we do!

  • Stayed: April 2014, traveled as a couple
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2  Thank badbaers69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded April 29, 2014

We are so happy that you had a wonderful Easter here in Charleston. Thank you for the amazing compliment on the friendliness of the staff. Our goal is to ensure all our guest have a wonderful experience while they are staying with us. We are so pleased that you encountered that during your visit. We hope you have another opportunity to visit Charleston again.

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Reviewed April 21, 2014

Given the high prices in historic Charleston this location 15 mins away was a good alternative though on a holiday weekend even this place was overpriced for a HIE. A relatively easy drive in on 17. Everything was typical of a HIE though the beds here seemed more comfortable and the sheets and towels more worn. When asked to move to a higher floor the staffing quickly made the change.

  • Stayed: April 2014, traveled as a couple
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Thank Fondue4two
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded April 23, 2014

Thank you for your recent comments about your stay with us. We are happy that you enjoyed your time in Charleston. We hope you have a chance to visit us again.

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Reviewed April 21, 2014

Spent a week at the HIEX Charleston. Staff was friendly and efficient. Room was quiet except that you could hear hair dryer in adjoining unit...ok but at 5:30 a.m. we wished that the person would have had shorter hair to dry. King size bed was very comfortable with 2 soft pillows and 2 firmer pillows. Armchair was comfortable with ottoman. Plenty of lamps in room made for adequate lighting. Each of the 2 end tables had 2 drawers and there was a 3 drawer chest under the TV. Had sufficient space to store items from unpacked suitcases. Carpet was clean. Good sized mini fridge with small freezer was sufficient to hold drinks and other refrigerated items. Small microwave was also in room. Bathroom was average size (5'6" X 5'6" with an alcove for tub). Bathroom fixtures were white without stains or chips out of surfaces. Wall tiles and grout lines in tub enclosure were clean and free from stains or mildew. Water pressure in shower was as strong (good that is) as any that we have experienced in our travels. We never experienced any shortages of hot water. Towels/linens were changed when requested. Unit had air conditioner/heat pump that supplied cold/heat on demand. Window could also be opened...closures were a bit stiff to operate. Breakfast was included with price of room and selections available were quite standard for Holiday Inn...cereals, bananas, pancakes, mini-muffins, bacon, eggs, sausages, toast, juices. Containers of milk (8 oz.), yogurt and hard boiled eggs were kept refrigerated in a mini fridge. Breakfast area was average in size and from 8:15 a.m. on it was very busy with people often waiting for seating. Internet was provided free of charge to guests...we did lose service for 10+ hours on Saturday which was attributed to Friday night's rainstorm. Grounds were in good condition, grass cut short and debris air blasted away. We were very satisfied with our stay...close to a 5 out of 5.

  • Stayed: April 2014, traveled as a couple
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2  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded April 23, 2014

Thank you for the amazing comments about your recent stay. We are so pleased that you enjoyed everything from the beds, breakfast and to the wonderful staff. It sounds like you had a great time in Charleston as well. We can't thank you enough for the sharing your experience with us. We hope you have another opportunity to visit Charleston!

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Reviewed April 15, 2014

We were with a tour group, and we were lucky enough to get to stay here for 2 nights and I can not brag enough about this place, the desk clerks were very knowledgeable, the maid service was superb, and the morning breakfast was fantastic, highly recommend this location and if I am ever in Charleston S.C. this is where I will stay.

  • Stayed: April 2014, traveled with friends
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3  Thank lovmytruck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded April 16, 2014

Thank you so much for the wonderful comments. We are so happy to hear that you had a wonderful 2 night stay with us. We hope you and the tour company have another opportunity to visit us and Charleston again.

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Reviewed April 12, 2014 via mobile

Needed a place for my family to stay during a recent hospital stay. This place was great. Very clean and a wonderful staff. The king-size bed in our suite was one of the most comfortable hotels beds ever. Only bummer was an outdoor pool -- too cold for kids to swim.

Stayed: March 2014
1  Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded April 16, 2014

We are so pleased that you and your enjoyed our King Size suite while you were here. Thank you for the wonderful comments from the clean rooms to the friendly service. We hope you have another opportunity to visit Charleston as a tourist.

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Reviewed April 9, 2014

Very impressive for a Holiday Inn - the rooms were large, very clean and staff accommodating.

Free breakfast included hot eggs, bacon, sausage and make your own pancakes.

Asked for an extra pillow which they didn't have but otherwise was very pleased with everything including the free shuttle from the airport.

  • Stayed: March 2014, traveled with friends
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1  Thank SBR528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded April 16, 2014

We are so pleased that you enjoyed your recent stay with us. Thank you for your comments about our guest rooms and our staff. So happy that you had the opportunity to experience our complimentary breakfast and especially making your own pancakes. We hope you have another chance to visit Charleston again.

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Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407-6250
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Charleston
#23 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Price Range: $97 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 
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Also Known As:
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Charleston
Charleston Holiday Inn

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