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“A great experience”

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Holiday Inn Express Charleston
Ranked #33 of 62 Hotels in Charleston
Certificate of Excellence
Reviewed March 4, 2014

It was a great experience. The location was in very reasonable proximity to the medical center as well as historic Charleston. The view from the room was refreshing. The hotel staff were very nice and helpful. They recommended some restaurants for us but I would stick to tripadvisor. There is a very convenient business center in the lobby with almost all the urgent office needs (fax/print/internet etc). Although, it could be in a better location. The rooms were very clean, well furnished and spacious. the bathrooms are very clean. They had complimentary continental breakfast, which was decent. Overall it was definitely a positive experience at an excellent location for a very reasonable price, especially in Charleston.

Stayed: December 2013, traveled with family
2  Thank LB-Was-Here
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded March 6, 2014

We are so pleased that you had a "great experience" while you stayed with us. Thank you for you wonderful comments about our hotel. We are happy that you enjoyed breakfast and that you especially like the view from your room. We hope you have another opportunity to visit Charleston again. Thank you for sharing your experience with us.

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384 - 390 of 681 reviews

Reviewed March 2, 2014

My husband and I decided to stay here for our Charleston Babymoon because it was relatively close to everything we wanted to see and it was reasonably priced. We were pleasantly surprised in so many ways! Every single staff member we encountered was friendly, courteous and accommodating. Our room was perfectly clean and had every thing we needed. The breakfast exceeded our expectations. We were surprised to have a hot breakfast every morning! Gravy and biscuits, sausage/bacon, eggs, pancakes, cereal, toast, bagels, hot coffee, juices, etc. Should we ever find ourselves in Charleston again, we would definitely choose to stay there!

  • Stayed: February 2014, traveled as a couple
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4  Thank DevinWillmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded March 6, 2014

How amazing! We are so happy to hear that you had a wonderful time on your babymoon. Congratulations from the Holiday Inn Express on your bundle of joy. We are so pleased that you enjoyed everything about your stay with us. We hope you have another opportunity to visit Charleston again. Thank you for sharing your experience with us.

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Reviewed February 28, 2014 via mobile

Nice hotel, easy access to freeways, staff was very friendly and attentive. Could use a few more tables in breakfast area. Eat early if the hotel is full otherwise you will be taking it back to your room. Beds were very comfortable with pillow options from hard to soft. I Will stay here again in the future.

Stayed: February 2014, traveled on business
1  Thank Snap1218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded March 2, 2014

Thank you for sharing your experience with us. We are happy that you enjoyed your stay from the cleanliness of the room to the friendliness of the staff. We will be in the process of renovating the hotel in 2015 and having a larger breakfast area to accommodate all of our guest is a goal of ours. We truly look forward to your return visit. Again thank you for the wonderful comments about your recent stay.

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Reviewed February 13, 2014

Our family (12 members, ranging from 8-76 yr. old) had a wonderful stay here. The accommodations were clean, comfortable, convenient, and well appointed; staff was attentive and efficient; location was easily accessible; and full breakfast was delicious! A good deal and a great stay!

  • Stayed: December 2013, traveled with family
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3  Thank anita99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded February 25, 2014

Thank you so much for the wonderful review about your recent stay. We are so happy that all of your family members enjoyed their time here in Charleston. Thank you for staying with us, we hope you have another opportunity to visit Charleston again.

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Reviewed February 5, 2014

All of the staff without exception were wonderful and helpful and were never too busy to chat with you. The breakfast buffet food was excellent, just like at home...even better! The rooms and entire property excellently maintained, a most comfortable stay..even a copy of the USA Today at your door step in the morning. One thing that I did appreciate was the quietness of the heating/AC unit in the room, it was whisper quiet. I liked that I could open a window to the out of doors to feel a little breeze.
I would spend time the pool each morning and there I met two of the maintenance personnel. I was curious when I saw them washing what were obviously feed bowls and taking them to the wooded area at the rear of the property. As it was, as a company, they were taking care of 5 stray cats! One by one they were captured, taken to a vet, fixed and then released. And they have made a commitment of taking good care of them ever since. I met all of the cats and each has a name too! I was touched by this nice gesture...it says a lot about the soul of the people who work there and the company itself.
There's about 6 restaurants within 5 minutes walking distance...fun.

  • Stayed: January 2014, traveled with family
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2  Thank 5168pp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded February 12, 2014

Thank you so much for sharing your " Wonderful Stay". We are so happy that you enjoyed everything about your stay from the friendliness of the staff to the quiet AC unit. Our staff cares about each guest and wants them to feel like they are at home when they stay with us. Our maintenance men, enjoy caring for the cats and treat them like they are our pets. They have become part of the Holiday Inn Express team. We hope you have another opportunity to visit Charleston and the Holiday Inn Express again.

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Reviewed February 4, 2014

My wife and I don't get to Charleston as much as we would like, but when we do, we always stay at this particular hotel. I met the new manager, Kelly, on this visit, and she was so nice! Cheryl, the other manager, has always been very helpful to us, and we were sorry not to see her on this visit. You can tell that management here leads by example, as everyone we came into contact with greeted us and asked how our stay was going. After a long day of sightseeing, it was nice to come back to a hotel where they make you feel right at home. The cookies and lemonade in the afternoons were a nice touch, and we enjoyed sitting and talking with other guests. Since our last visit, they have done some more upgrades to the property, and we really enjoyed the new beds. From the front desk to the housekeepers, these people really know what hospitality is all about!

Room Tip: Haven't had a bad room yet, they have all been nice.
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  • Stayed: January 2014, traveled as a couple
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1  Thank 3boys415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded February 12, 2014

Thank for always staying us when you are visiting Charleston!! We are extremely happy that you decided to pick the Holiday Inn Express when we know you have a lot of choices when you are visiting Charleston. We can't thank you enough for the wonderful comments about your recent stay. Our staff, managers, and myself love what we do and that is to take care of our guest. We enjoy making sure our guest have a wonderful time in Charleston either by helping them with dinner plans, Charleston Tours, or giving them directions. When the guest come back to the hotel and share their experiences with us, that is the highlight of our day. Knowing that our guest had a great, memorable, enjoyable experience in Charleston. We hope you have another opportunity to visit Charleston again. Thank you again for sharing your experience with us.

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Reviewed February 4, 2014

My family and I recently took a weekend trip to Charleston and stayed at this hotel. We were very pleased with our room, the staff, the breakfast, and the reasonable rate. The bed was one of the most comfortable beds I have ever slept in! I commented on that to the housekeeper in our room, and she said that all of the mattresses in the hotel were brand new. The room was very clean and had everything we wanted including a microwave and a small fridge. The staff at this hotel were so friendly, and very helpful with directions and ideas of things to do in Charleston on a rainy day. Breakfast was busy, and we had to wait a few minutes to get a table, but the food was well prepared, and everyone in my family found plenty to eat that they liked. My kids especially enjoyed the pancake machine! All in all, we were very glad we stayed here!

Room Tip: We were on the top floor and found it to be very quiet.
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  • Stayed: February 2014, traveled with family
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1  Thank ChurchLady2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded February 12, 2014

We are "so glad that you stayed with us too"! All I can say is, WOW, thank you for the fantastic comments about your recent stay with us. We are so happy that you enjoyed a good night sleep on the new mattresses. Plus you enjoyed our breakfast buffet, and that you were able to enjoy the day in Charleston. We hope you had a great time in Charleston, and that you were able to see everything that you wanted to see.. We hope you have another opportunity to visit Charleston again. Thank you so much for sharing your wonderful experience with us.

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Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407-6250
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Charleston
#15 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Price Range: $100 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 
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Also Known As:
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Charleston
Charleston Holiday Inn

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