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Holiday Inn Express Charleston
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$319
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Certificate of Excellence
  • Free Wifi
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Savings alert! 10% below average rates

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Reviews (702)
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All reviewsfront deskpancake machinehi expresscinnamon rollsroom was cleanminute drivebreakfast areafolly beachhistoric districtclose to downtownconvenient locationwould stay here againeasy accesscookiesyogurtstaff was very friendly and helpfulcomplimentary breakfast
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Reviewed January 27, 2013

We stayed here for a long weekend. The hotel was very clean and the staff friendly. The location was very convenient for sightseeing at plantations, Folly Beach, historic downtown --- and several restaurants. It is right on highway 17 so we were pleasantly surprised by how quiet our room was.

Stayed: January 2013, traveled with family
1  Thank RamblingRoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded January 29, 2013

Thank you for sharing with us about your recent stay with us. We are happy that you enjoyed your long weekend away. We are pleased that you will stay with us again. Thank you again for your kind words

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Reviewed January 23, 2013

My husband and I stayed here 1/14/13 for the first time. The staff are really warm and welcoming. Ms. Cheryl Wooten, the Asst. General Manager was especially helpful to us when it came to selecting where to eat, how to get around and sights to see! Our room was exactly what we wanted. Spacious, beautifully kept and very clean. The hot breakfast is terrific. We had scrambled eggs, sausage gravy and bisquits, but there was so much more to choose from, cereal, pancakes and wonderful cinnamon rolls. My husbands favorite part of all is the baked fresh cookies every evening put out around 5:00 pm! On a personal note, I left my agenda in the lobby when we left for home. I called Ms. Wooten to ask if it could be UPS'd to my home. It arrived the very next day. We highly recommend this hotel!

  • Stayed: January 2013, traveled as a couple
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1  Thank amalavita1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded January 24, 2013

Thank you for sharing your positive comments to us. Thank you for recognizing our staff, especially our Assistant General Manager, Cheryl. All our employees take great pride in providing our guests an "experience", and not just a room.
We are so happy that you received your agenda book the next day, we understand the importance of us getting things back to you as soon as possible.
We look forward to your return trip to Charleston.

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Reviewed January 21, 2013

We got in at 10 pm and left at 6:30 am. We were greeted very cordially and checked in quickly. The room was very clean and equipped with a refrigerator and microwave. Very comfortable bed . Breakfast was great. Would stay here again!

  • Stayed: January 2013, traveled as a couple
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1  Thank dale1006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded January 23, 2013

Thank you for staying with us on your "Quick Overnight Stop". We appreciate the feedback you have given to us about your stay. We are extremely pleased that you enjoyed your stay with us. We are looking forward to your return trip to Charleston and to stay with us again.

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Reviewed January 12, 2013

The accommodations and the breakfast bar were excelent. The staff was very courteous and friendly. I believe they truly wanted to make me feel welcome and at home. The location was near shops and various dining establishments yet very convenient to get into the heart of downtown Charleston, SC within minutes. I would highly recommend this Holiday Inn Express! Kudos to the management and staff of this hotel!

  • Stayed: January 2013, traveled as a couple
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1  Thank Traveler301_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded January 16, 2013

Thank you sharing with us your wonderful experience with us. We are so glad that you enjoyed your stay! We pride ourselves on having a genuine staff. I am happy that you were able to experience that while staying with us.

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Reviewed January 8, 2013

My wife and I have stayed at this hotel previously during renovations on our house, and we have also had family members stay here while they were in Charleston. We have never been disappointed. These people really know how to make you feel welcome! I have to travel quite a bit for my job, and I have never encountered a front desk staff as friendly, and as genuinely caring, as these ladies are. The location is only 10 minutes from downtown, and there are many restaurants near the hotel. They offer a complimentary breakfast in the morning which is quite good. We love their pancake machine! We have always found the rooms to be very clean, and have never had an issue in that regard. We did have a slight problem with the remote control to the TV, but after a call to the front desk, they had it fixed in five minutes flat (needed new batteries). It's that kind of attention to customer service that really sets this place apart. We would never stay anywhere else in Charleston!

Room Tip: We prefer a room on the 3rd floor, seems to be quieter, but have never experienced a problem with any of the rooms.
  • Stayed: January 2013, traveled as a couple
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1  Thank Murray2417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded January 16, 2013

Thank you for staying with us while you were in the process of renovations. We appreciate you taking the time to share your experience with others. I will share the comments with the staff and they will love hearing the feedback as well. We are hoping that the renovations at your home is everything that you expected. Thank you again for staying with us and making us your second home.

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