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“Great Stay”

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Holiday Inn Express Charleston
Ranked #32 of 61 Hotels in Charleston
Certificate of Excellence
Myrtle Beach, South Carolina, United States
Level Contributor
5 reviews
“Great Stay”
Reviewed October 9, 2012

Had to go to Carleston overnight with my son and since I had not been there I started calling around for info. First I spoke to Sherry who was wonderful and took the time to answer all my questions and convince me the hotel was clean and safe. When I arrived I was greeted by Cheryl and a hot cup of coffee. Clean, clean clean!!!!! The hotel was clean, the pool was clean and most inportant the room was clean and the white bedding was immaculate (I am scared with all the bedbugs around and checked the room thouroughly, the white bedding made it easier and let me relax! ALL CLEAN!!!!!!!). Octavia came on later and went over all the attractions and gave me all the directions I needed.
By the way the price was almost half of any other hotel in the area!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 13, 2012
Thank you for sharing your experience with our clean hotel and great people!
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646 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Charleston, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 8, 2012

The front desk workers on every shift was excellent in helping us with directions and getting acquainted with Charleston. Michele, Octavia, Leila and Sherry not only helped us with but helped other patrons while we stayed in the hotel. Each worker was very friendly and accommodating to our needs. We also appreciated our room having a refrigerator, microwave, iron, ironing board, and the room darkening drapes at the window. Our room was clean and we could clearly see that the sheets were clean. The bathroom was nicely tiled and clean. The hotel is a bit dated. It could use an update in the lobby, lounge and eating area and halls. If you want to go sightseeing, this hotel is in a perfect location.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 11, 2012
Thank you for recognizing our Front Desk Team. All of our employees work together to make sure you enjoy your stay, from Housekeeping providing a clean room, Maintenance keeping us in working order, and of course the Front Desk Team helping to create your experience in Charleston! We appreciate you!
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Cookeville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 7, 2012

During a recent trip to Charleston, SC, my family and I stayed at the Holiday Inn Express on Savannah Hwy. The hotel was clean, the rooms were moderately comfortable, much like every other Holiday Inn I've stayed with. The continental breakfast was appropriate, with fresh food. However, it is the employees at this location really made the stay a pleasureable one. One employee in particular, Octavia, really went above and beyond. We arrived, not sure what we should do, where we should eat, etc. When I told Octavia we were there on a whim and were looking to see the city, she took the time to give great recommendations for sightseeing, and dining. Every recommendation she made worked out great for our family. Every day when we arrived back from our day out on the city, she checked in to see if we had a good time. Her willingness to help us really made the stay that much better.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 74AdamB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 11, 2012
Thank you for your honest review of our hotel and recognition of our employee Octavia. We aim to go above and beyond for our guests' experiences and we think the world of Octavia as well.
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Holly Ridge, North Carolina
1 review
Reviewed September 27, 2012

your staff eugene sherry octavia leila are an asset to this establishment very kind and helped us enjoy ourstay which we did earl and kathy i would recomend staying here house keeping was very good breakfast great

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arthur y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 6, 2012
Eugene, Sherry, Octavia, and Leila were all so happy to see their names mentioned! They really appreciate all of the wonderful guests they get to come in contact with every day. Our staff truly makes the difference.
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Ormond Beach, Florida, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 26, 2012

After a disappointing stay at the Holiday Inn Express in Bethany Beach, DE, we almost passed up this Holiday Inn Express in Charleston, SC. We're awfully glad we decided to give it a try. The ladies at the desk were very welcoming, and took the time to give us the scoop on things to see and do, and great places to eat. The room was very pleasant, as well as, very clean and neat. The morning breakfast was wonderful, with hot breakfast choices that were very tasty. All of the staff made our first visit to Charleston one to remember. We will definitely stay at this hotel our next trip back to Charleston!

Room Tip: We stayed on the third floor. No noise overhead!
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 6, 2012
We are so happy you gave us a try! Our goal is to not only provide you a clean room and a hot breakfast but to provide you a Charleston "Experience." It is great to hear that you had a great time. Ya'll come back now!
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Valhalla, New York
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 24, 2012

For the price it's a no brainer. Very clean and comfortable. The breakfest is fine for being inclusive. Eggs and a meat every morning. Coffee wasn't worth the time to drink. Had to go to Starbucks every day for the good stuff!
Pool is small but it is wet ! Staff is very friendly and helpful.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mike12121965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 6, 2012
Thank you for your honest review. We aim to provide value for our guests and does include our hot breakfast bar, 24 hour complimentary coffee and tea, and an outdoor pool for you to relax by.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clayton, NC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 21, 2012

The Assistant Manager, Cheryl, was fantastic. The room was nice and clean. Cheryl helped me arrange a bus tour for my group of 15 women, and everyone had a great time! After checking in and going to our rooms, she called each of our rooms to see if our room was okay, and if we needed anything. Everyone was so friendly and helpful.

Room Tip: We were on the first floor, near the lobby. For those who can't walk much or are handicap, it w...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlisi80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 6, 2012
We thank you for your group! It was such a pleasure to have you with us. Cheryl does a wonderful job at helping groups make their way around Charleston as easy as possible.
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Additional Information about Holiday Inn Express Charleston

Property: Holiday Inn Express Charleston
Address: 1943 Savannah Highway, Charleston, SC 29407-6250
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Charleston
#23 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 
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Also Known As:
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Charleston
Charleston Holiday Inn

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