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DoubleTree by Hilton Hotel and Suites Charleston - Historic District
Ranked #34 of 61 Hotels in Charleston
Certificate of Excellence
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“First Time to Charleston”
Reviewed July 2, 2014

Cannot beat the location. We were able to walk to everything ... except the golf course ;-). Valet parking was fantastic, particularly with an early flight out, and worth the extra $25/day. Did not eat or drink in hotel as there were too many other options.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Donald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, July 3, 2014
Thank you for your gracious review reminding everyone how convenient the hotel is in the historic market area. It is exciting to hear how much guests enjoy our location when visiting historic Charleston as they visit the historic area.
We know that Charleston is full of choices and appreciate you making the historic Doubletree your choice. We look forward to seeing you again real soon…
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2,089 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (348)
Date | Rating
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English first
Charlottesville, Va
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 30, 2014

Stayed here for. Weekend wedding and the location was great! No problems at all from the hotel side....rooms were very nice......spent all our time walking around downtown.This is a perfect hotel if you visit downtown!

Room Tip: No pool at this hotel
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2jaybeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, July 3, 2014
Thank you for your gracious review of our hotel and our Team. Your comments referencing our service the Team offers was most appreciated, as well as, your comments regarding our guestroom amenities. I will be sharing your comments with our Team so they can hear your comments as well. We appreciate your confidence you have in us. As a company it is our goal to offer each guest our signature “Southern Hospitality” and it appears that we succeeded with your stay as well. We look forward to your return visit and wish you Safe travels…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, OH
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 29, 2014 via mobile

I brought my girlfriend to Charleston for a romantic weekend to celebrate her birthday. The hotel is beautiful and the location can't be beat. You can literally walk to everything you may want to see in the area. The only downside is that the rooms appear to be a little dated. Worn couches and odd color patterns were a little off putting but it was made up for by the attentiveness of the staff. We even met a manager in the elevator who we told about the trip and 20 minutes later a bottle of champagne arrived at out door. When we left for dinner that night the front desk even wished a happy birthday to her as she passed. Great stay and we will return.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Claywalker307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, July 3, 2014
Thank you for bring to our attention your candid review of your recent stay with the Doubletree by Hilton. I am sorry to hear that the guestroom décor and furnishings did not meet your expectations. These items are very troubling to us but we are happy to report that new couches, chairs, and draperies have all been ordered and will soon arrive. We certainly understand that Charleston is full of hospitality choices and we appreciate your business!
As a company it is our goal for each guest to experience the warmth and glow of hospitality and we are excited that you had a chance to see us in action.

Safe Travels…
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Houston, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2014

Our family party of 8 people had a wonderful experience in Charleston recently. The Doubletree staff was some of the best we have ever experienced. Everyone went out of their way to be helpful and of service to us. The location is great and the rooms very comfortable. Would highly recommend it.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Genevieve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, July 3, 2014
Thank you for your gracious posting regarding our warm and friendly staff. In addition, we are glad to hear you found our location convenient to everything in the city. I will be sharing your comments with our Team so they can hear your praise as well. As a company it is our goal to offer “southern hospitality” to every guest who comes in through our doors.

Safe travels...
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williamsburg
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 26, 2014

You get what you pay for. We chose to get a Jr Suite to include parking and breakfast. Breakfast was the same every day but that was ok. The suite was ok. Bedroom small but Ok bathroom was so tiny. There was a tub and a toilet in a small closed space. I would recommend up dates on the tub and toilet area. Couch and chair worn in living room. Didn't like the décor but it was I a historic area so I understand why.
The Staff..... The housekeepers were great as well as the ladies in the breakfast area. the Bellman were great but a lot of the staff at the desk were not friendly. I had one man that was very helpful.
The hotel was not that bad but if I ever went again I think I would look into another place. The Market area is the place to stay!

Room Tip: we had a suite on the 4th floor but was it really worth it???
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pamoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, July 3, 2014
Thank you for reaching out to share feedback on your recent stay with us. We are sorry to hear that our appearance did not meet your expectations as your satisfaction is our ultimate goal. I apologize for the less then acceptable guestroom furniture you witnessed. We are dedicated to ensuring your satisfaction and hope to have another opportunity to show you the complete quality stay you deserve should you return to our area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2014

My wife and I used the opprotunity of a kid free weekend to visit Charleston, one of our favorite places. We decided to stay at the Doubletree due to location and recommendations from friends. As excpected, the location was perfect for access to many of the great resturants and attractions that Charleston has to offer. We were also extremely pleased with the excellent service we recieved. From arrival to departure everyone was so very helpful and friendly. The bellstaff was accomodating and knowledgeable, front desk staff was friendly, and the staff at the breakfast helped get the day started on the right path with their kindness and courtesy. The room was clean and spacious and I feel the best value for the location in town. Again, while we knew the location couldn't be beat, but the welcome feeling from the staff is what will bring us back.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeffery C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, July 3, 2014
Thank you for your posting and reminding everyone of our numerous amazing attributes that make Doubletree by Hilton such a special place to visit in Charleston. As you mention, our eager staff assist with making memories for our guests on a daily basis with a genuine sense of pride and hospitality not found in many properties. We look forward to your next visit.
Best Wishes…
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Orlando, United States
1 review
Reviewed June 25, 2014

Upon arrival at my $330 a night room, there was no coffee or clean cups. The ironing board was bent so I could not press my clothes. The sink was backed up. The tub of the shower was a light brown (should have been white). I asked to change rooms and they declined. They are in a great location but the inside of the room is not worth $330 a night.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, June 26, 2014
I sincerely apologize for the unfortunate experience you had during your stay. I appreciate your speed in bringing this opportunity to me and allowing me to follow up with our team, ensuring that you and future guests do not experience this situation again. With Charleston full of hospitality choices I hope you will allow us another chance to show you the Doubletree by Hilton experience as you have grown and expect. Please contact me at your convenience so I can learn more about your stay.
Kind regards,
Michael Perry
General Manager
(843)577-2644
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Additional Information about DoubleTree by Hilton Hotel and Suites Charleston - Historic District

Property: DoubleTree by Hilton Hotel and Suites Charleston - Historic District
Address: 181 Church Street, Charleston, SC 29401-3122
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Charleston
#24 Family Hotel in Charleston
#26 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Suites Charleston - Historic District 3.5*
Number of rooms: 212
Official Description (provided by the hotel):
Located overlooking the Charleston City Market in the heart of Charleston's Historic District, DoubleTree by Hilton Hotel & Suites offers the perfect combination of incredible location, guest room size, Southern hospitality, and amenities. DoubleTree Charleston Historic District is surrounded by award-winning restaurants, including Hank's Seafood and Brasserie Gigi. ... more   less 
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Also Known As:
Doubletree Hotel Charleston
Doubletree Historic District

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