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“Great choice for Charleston”

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DoubleTree by Hilton Hotel and Suites Charleston - Historic District
Ranked #32 of 62 Hotels in Charleston
Certificate of Excellence
Reviewed October 9, 2013

This hotel is perfect for walking around Charleston! There is a huge market right across the street with lots of cool things to buy, many restaurant options within a 5-10 minute walk and is in a perfect central location for sightseeing.
Our room was very clean, but small. The whole hotel was in fantastic condition and seemed to be well taken care of and properly maintained. The staff were all very friendly even though the hotel was quite busy.
Highly recommend this hotel!

  • Stayed: August 2013, traveled as a couple
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Thank spinard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded October 10, 2013

We're so glad you enjoyed the location and it's excellent news to hear that our housekeeping team's efforts in cleanliness and amenity restock was right on point. We appreciate your feedback and will surely keep your suggestions in mind. Come back and see us again soon.

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1,623 - 1,629 of 2,346 reviews

Reviewed October 9, 2013

Would not stay their again. Horrible breakfast buffet and extremely noicy room with air conditioning unit found inside a locked closet in the living room. Would prefer another lcoation in the immediate market area.The buffet breakfast was horrible. Everything was cold and dryed out. Even though we had a complimentary breakfast coupon the 2nd day we opted to pay for breakfast at a neighboring hotel. The waitstaff was non-attentive. Extremely poor dining experience and not the way you expect to start your day.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
2  Thank Bob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded October 10, 2013

I sincerely apologize for the unfortunate experience you had during your stay. I appreciate your speed in bringing this opportunity to me and allowing me to follow up with our team, ensuring that you and future guests are taken care of. If I can assist you further, certainly let me know. Thank you.

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Reviewed October 9, 2013

The staff is welcoming, warm and friendly, however the property could use more upkeep. In particular, the bathroom in my room needed some care. The door wouldn't shut all the way and the handle was very loose, the bathtub drain wouldn't plug all the way, and the knob to turn the shower head on would get stuck so half the water was running out of the shower head and half was running out of the bathtub spout. Additionally, the toilet was dirty upon check-in. I did alert the front desk who responded immediately by sending housekeeping, who was very friendly and apologetic. The staff made up for the property downfalls. Lastly, the fact that you can't order room service for lunch is a bummer.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Erica Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded October 10, 2013

Thank you for bring to our attention your candid review of your recent stay with the Doubletree by Hilton. I am sorry to hear about the condition and cleanliness of your bathroom room. These items are very troubling to us and I will be meeting with our department heads, as well as, the Team to ensure that these issues do not happen again. We certainly understand that Charleston is full of hospitality choices and we appreciate your business!

I look forward to speaking with you soon.

Safe Travels…

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Reviewed October 8, 2013

no complaints,, The staff was very friendly and the room was as advertised.
would have liked to see just a little larger selection in the continental breakfeast buffet in the hotel restaurant.
A find choice if you are visiting Charleston

  • Stayed: October 2013, traveled as a couple
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Thank timflies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded October 10, 2013

We always look forward to reading what guests post about us on TripAdvisor. Thanks for sharing your experience so we can share your compliments with the team and address your concerns. We're always looking into fresh options and improving our breakfast buffet so we will keep this in mind as we make future improvements. Please come back and see us for business or leisure next time you're in town.

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Reviewed October 8, 2013

I cannot say enough about the staff of the hotel. They were more than accommodating and just all around friendly. We planned a conference at this location and all employees went out of their way to assist us in any way they could. The meeting space was great for our conference and the sleeping rooms were very comfortable. Will definitely work with this hotel in the future.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Jacquelynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded October 10, 2013

Thank you for your gracious review of our hotel and our Team. Your comments referencing our service the Team offers was most appreciated. I will be sharing your comments with our Team so they can hear your comments as well. We appreciate your confidence you have in us. As a company it is our goal to offer each guest our signature “Southern Hospitality” and it appears that we succeeded with your stay as well. We look forward to your return visit and wish you Safe travels…

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Reviewed October 8, 2013

We stayed at this Double Tree recently on a very short notice and found this hotel to be in a great location as it is centrally located, right across the street from the Market. We arrived early, (11:00 and the room was not ready, but they called my cell the moment our room was ready. The room was wonderful with a awesome view. I'll stay here again.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank ylomello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded October 10, 2013

Thank you for your gracious posting regarding our warm and friendly staff. In addition, we are glad to hear you found our location convenient to everything in the city. I will be sharing your comments with our Team so they can hear your praise as well. As a company it is our goal to offer “southern hospitality” to every guest who comes in through our doors.

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Reviewed October 8, 2013

I stayed at this hotel on business and was impressed by its location to restaurants, market and shopping. It is the perfect location. Staff was very helpful and the facilities and rooms are reasonably priced.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Carol T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded October 10, 2013

Thank you for your candid review of our hotel and its service. I will be sharing your comments with our Team as they are one of the special points you made comment to in your review. As a company it is our goal to make each guest experience a warm and inviting experience offering our signature “southern hospitality”.

Best Wishes and we look forward to assisting you on your next trip to Charleston.

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Additional Information about DoubleTree by Hilton Hotel and Suites Charleston - Historic District

Address: 181 Church Street, Charleston, SC 29401-3122
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Charleston
#16 Family Hotel in Charleston
#26 Romantic Hotel in Charleston
Price Range: $173 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Suites Charleston - Historic District 3.5*
Number of rooms: 212
Official Description (provided by the hotel):
Located overlooking the Charleston City Market in the heart of Charleston's Historic District, DoubleTree by Hilton Hotel & Suites offers the perfect combination of incredible location, guest room size, Southern hospitality, and amenities. DoubleTree Charleston Historic District is surrounded by award-winning restaurants, including Hank's Seafood and Brasserie Gigi. ... more   less 
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Also Known As:
Doubletree Hotel Charleston
Doubletree Historic District

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