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DoubleTree by Hilton Hotel and Suites Charleston - Historic District
Ranked #33 of 59 Hotels in Charleston
Certificate of Excellence
Myrtle Beach, SC
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“great location”
4 of 5 stars Reviewed December 16, 2012

Nice hotel for the money. Large King room. Very qiuet stay. Querky layout. You can walk easily to all the sites. Valet guys were nice and helpful. Confusing check-out, probably new staff. Would recommend for overall nice stay!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank wildcatgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, December 19, 2012
On behalf of the entire Team we would like to thank you for your candid review. We are glad to hear that our Doubletree by Hilton was a “Great Location”. I will be sharing your comments with our entire Team so they can hear your comments.
As a company it is our goal for each guest to experience the warmth and glow of hospitality and we are glad to hear we met your expectations.
With Charleston full of hospitality choices we are pleased that you choose us and look forward to serving you again in the near future.
Safe travels…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,846 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (309)
Date | Rating
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English first
Lima, Ohio
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 16, 2012

We spent two nights here the week of Thanksgiving and really enjoyed our stay at the hotel. The location is terrific...it was super easy to walk from the hotel to anywhere else in the historic district. We also appreciated how friendly and helpful the staff was. The valet attendants who cheerfully greeted us out front on arrival were extremely helpful, both with check-in and parking details, but also with other matters...they even offered restaurant suggestions, but not in a pushy way. The front desk clerks were friendly and efficient, as were all the housekeeping staff that we encountered (our room was promptly made up each day, and they offered a turn-down service each evening). The hotel is nicely kept up, although the decor is a slightly boring and very predictable traditional style (although Charleston is a traditional city, so it seemed to work). There is a charming courtyard area to the back of the lobby, with a fountain and nice landscaping and several tables, which made a nice spot for a cup of coffee in the morning or a cocktail in the evening. Our room was off this courtyard, and was a 2-story, townhouse style suite that we thought was fantastic. There was a living room downstairs with a sofa, easy chair, large TV, desk and wet bar area with coffee-maker (although no microwave, which is always nice to have). The king bedroom was upstairs, also with a large TV. The bathroom in this room was on the small side, with the sink and countertop area actually in the bedroom, and then the tub/shower and toilet in a separate room. This did not bother us in the least (in fact, we like having the sink separate from the shower and toilet), but some people may not like this set-up. The bed itself was exceptionally comfortable and the pillows were Doubletree's wonderful pillows filled with a mixture of down and feathers (or foam could be requested, as well). The courtyard location of our room was extremely quiet and was conveniently situated right off the back of the lobby, so it made coming and going from the hotel a breeze. I would highly recommend this hotel to anyone who is visiting the Charleston area.

Room Tip: We loved the courtyard suite we stayed in (see details in the main review).
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Stayed November 2012, traveled as a couple
Helpful?
1 Thank ohiotravelchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, December 19, 2012
Thank you for your gracious review of our hotel and our Team. Your comments referencing our service the Team offers was most appreciated, as well as, your comments regarding our guestroom amenities. As a company it is our goal for each guest to experience the warmth and glow of hospitality and we are glad to hear we exceeded your expectations. I will be sharing your comments with our Team so they can hear your comments as well. We look forward to your return visit. Safe travels…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, VA
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 15, 2012

Nice hotel in a great location. Unless you have enough hilton rewards to receive a free breakfast plan on skipping it. The breakfast is expensive, service very slow, and food quality average. The valet parking is prompt and efficient. We were dissappointed in the timeliness of when our room was made up - returning at 1530 nothing was done and we wanted to prepare for an evening out. By 1645 it was ready, but waiting for this caused us to rush.

Room Tip: For breakfast, take a five minute walk to 155 Meeting street where the food is good at a reasonalble...
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Roger D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, December 20, 2012
Thank you for your candid review of your recent stay at the DoubleTree by Hilton. Your comments regarding our valet service were very much appreciated. However, your comments regarding the breakfast experience was a concern and I have reviewed your comments with our Team to ensure our guests do not encounter this again.
We hope to see you back here in Charleston again soon. Safe travels…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
saint augustine
Level Contributor
220 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed December 13, 2012

This is a walking city, so nearly anywhere near the Market is a good location. The Doubletree has the added benefit from being down the street for the City's free shuttle line. We were warmly greeted on arrival by Michael, who whisked our luggage upstairs and gave us great pointers about the city. So, our first impression was positive. However, the hallways are dark, the decorations are dark and dated, and the hotel is not clean. One day, I noticed a half of a cookie resting on the brass rail of the elevator, its other half was ground underfoot, scattered all over the floor. When we returned from our day's activities, it was still there, except the crumbs had been scattered further. Housekeeping totally missed us another day. (we did have a do not disturb sign out, but only till noon). There is no restaurant. The breakfast offering is fairly paltry for the price. Quantity, but not the variety you would expect for a $15 price tag, especially in the cold offerings. All in all, would probably stay there again, for a bargain price, but would lower my expectations below the current star rating of this property.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank cantbackup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, December 14, 2012
Thank you for your candid review of your recent stay at the DoubleTree by Hilton. Your comments regarding our bell staff was very much appreciated and indicative of what our guest encounter. However, you comments regarding the hotel cleanliness is a concern and I have reviewed your comments with our Executive Housekeeper and her Team to ensure our guests do not encounter these issues again.
With special note we are in the process of refreshing our property to include the guestrooms to bring a much more fresh appearance to the entire hotel. Our estimated finish date is first quarter in 2013.
We hope to see you back here in Charleston again soon. Safe travels…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2012

The Double Tree Downtown is a great location! Less than a block from The Market and Carriage Ride/Tours. King Street Shopping is also within a few blocks. So many restaurants and bars to chose from within just a couple blocks. Hotel was clean and comfortable. We had a great stay, and can't wait to go back again!

Room Tip: We stayed in a suite that was in the courtyard area. It was a 2-level room (living area downstairs a...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank AYantiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, December 1, 2012
Thank you for your gracious review of our hotel and Team. Your comments referencing the cleanliness and comfort of the hotel were very much appreciated. I will be sharing your comments with our Team so they can hear your comments as well.
We wish you and your family a very happy holiday season…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New Hampshire, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed November 28, 2012

Near every restaurant [dinner to gourmet] and attraction [walking tours, house toors adn carriage tours are a must!]. Beautiful lobby, fast vallet services, and tasty breakfasts. In-room dining available. Get your picture taken with the frogs!

Room Tip: Bi-level suites give excellent separation of sleep and play.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, November 29, 2012
On behalf of the entire Team we would like to thank you for your candid review. We are glad to hear that our Doubletree by Hilton was a “A wonderful hotel in the heart of the Charleston Historic District”. I will be sharing your comments with our entire Team so they can hear your comments.
As a company it is our goal for each guest to experience the warmth and glow of hospitality and we are glad to hear we exceeded your expectations.
With Charleston full of hospitality choices we are pleased that you choose us and look forward to serving you again in the near future.
Safe travels…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, S.C.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 27, 2012

Had breakfast with family members who were staying at the DoubleTree for Thanksgiving weekend. The breakfast buffet turned out to be great. A lot of fresh, ripe fruit, several types of yogurt, a beautiful selection of pastries, oatmeal, eggs, grits, sausage—the works! As good as the food was, the best part of the experience was definitely the women working the breakfast shift. They were memorable. Smiles all around and plenty of cheerful "good morning" greetings... felt more like a favorite aunt was taking care of us than a restaurant server. It was great! Before we left, a DoubleTree employee named Hester heard us talking about a possible pony ride for a young cousin, and she gave us great information about where locally to go. The whole breakfast experience was very enjoyable.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lovetofly7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, November 30, 2012
Thank you for your candid review of our hotel and its service. I will be sharing your comments with our Team as they are one of the special points you made comment to in your review. As a company it is our goal to make each guest experience a warm and inviting experience offering our signature “southern hospitality”. We look forward to having you back on your next trip to Charleston…
Best wishes…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel and Suites Charleston - Historic District

Property: DoubleTree by Hilton Hotel and Suites Charleston - Historic District
Address: 181 Church Street, Charleston, SC 29401-3122
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Charleston
#24 Family Hotel in Charleston
#26 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Suites Charleston - Historic District 3.5*
Number of rooms: 212
Official Description (provided by the hotel):
Located overlooking the Charleston City Market in the heart of Charleston's Historic District, DoubleTree by Hilton Hotel & Suites offers the perfect combination of incredible location, guest room size, Southern hospitality, and amenities. DoubleTree Charleston Historic District is surrounded by award-winning restaurants, including Hank's Seafood and Brasserie Gigi. ... more   less 
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Also Known As:
Doubletree Hotel Charleston
Doubletree Historic District

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