First, let me say that I stay at Marriott hotels whenever I can and am a Gold Rewards member. I was in Charleston to visit family and chose the waterfront because of location and I was certain it would be upgraded as most other Marriott hotels througout the US. The exterior and main lobby areas were well appointed and the customer service is about as good as I've experienced at any Marriott property. Check in was very smooth. The lobby, lounge area, and restaurant were all exceptionally clean and fresh looking. The rooms, however, are a step back into time. The bedding is typical Marriott - exceptionally comfortable. The decor, carpet, etc. were just unattractive and uncomfortable. It smelled like a very old home with wood paneling and carpet that's over 20 years old. It felt damp. I know-, I know ----who spends time in the room anyway?!?! This place needs a major room upgrade ASAP. Change the carpet, fresh paint, flat screen TVs, contemporary cabinetry, etc. It felt like I was in an interstate motel and not a Marriott guest room. Because of the dampness in the room, I had a sore throat each morning. While the customer service was excellent, the breakfast buffet reasonably prices and very tasty, and the view of the harbor simply the best, I would probably not stay here on future trips to Charleston unless no other options are available. Very disappointed!
- Official Description (provided by the hotel):
- Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more less
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- Also Known As:
- Courtyard By Marriott Charleston Waterfront Hotel Charleston
- Charleston Courtyard
- Charleston Marriott