Why do they build hotels on the waterfront with windows that do not open? We got to Charleston Saturday morning and knew it was too early to check in so we went out to brunch. When we arrived at the hotel at 1:30 pm the front desk staff was not welcoming and basically told us to go away for an hour. When we returned they tried to tell us no rooms were ready but finally put us in room 248.
We paid for an "ocean view" room but in room 248 the view is of the elevator tower.Do not accept this room if you want a view!
On Tuesday, despite the fact that we were out of the room from 9 to 12:30 and then from 2 -4 our room was never cleaned - gross!
My husband is a Marriott premiere member so we generally expect, and get, better service.
- Official Description (provided by the hotel):
- Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more less
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- Also Known As:
- Courtyard By Marriott Charleston Waterfront Hotel Charleston
- Charleston Courtyard
- Charleston Marriott