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All reviewsashley riverhistoric districtlockwood drivefire pithotel shuttlerocking chairsshuttle servicewater viewpool areanice poolclose to downtowncorner roomfree parkingfront desk staffshort drivevery nice hotelfolly beach
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Reviewed October 5, 2012

This hotel is my favorite place to stay in Charleston. While you do need a car or cab to the historic district, parking is easy, the common areas including the 3rd floor outdoor bar and the fire pits are great and the Concierge Lounge is great. Ingress and Egress is not bad once you learn the area.
Stayed for a night this week, which was my 9th or 10th stay at the property.
The Charleston weather is brutal, but the hotel is starting to show some wear. Black mold and peeling stucco in the stairwell, peeling paint on my room door and the closet door. White "chalk" around the windows. Just time to do a little refurbishment based on the rack rate for the hotel.
Despite other reviews, I think the beds sleep fine, there are always 5 pillows on each bed, and the flat screen TV's are current. Great River or Citadel views from the rooms and the rooms on one end of the hotels have small balconies that look out over the river and the sunset.
I'll stay here again next time I'm in the area, just hope to see a little fresh paint.

  • Stayed: October 2012, traveled on business
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1  Thank coastal_confessions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard Charleston Waterfront, responded to this reviewResponded October 11, 2012

Thank you for your review, and it is great to hear that this is your favorite place to stay in Charleston. In this city that is high praise.

Perfect maintenance is a standard that we always strive for and is certainly a continuous process. While this time of year is always a challenge......having come out of the summer and going right into the busiest months of the year....... I assure you that we will continue to strive to offer the best possible product to our guests. I appreciate your suggestions, and will certainly bring them to the attention of our maintenance department.

Thanks again, and thank you for making us your lodging choice.

Regards,
Molly Prochazka
Asst General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2012

Currently (October 4, 2012) there is a major construction site next door to this hotel. They are building a Hilton Garden Inn. They are using giant noisy machines to drive massive concrete pillars into the ground. So if you're at the hotel, you get to hear, bang bang bang...all day long. Assume this will be going on for some time.

However, this is still a good hotel for it's location and value. It's not too far from everything and is as about half the price of hotels in the downtown district. They do have a shuttle for $6/day all day so you can use that instead of driving. Also the free trolley goes nearby so getting around is pretty easy. Ask for a room with a view and a balcony.

The rooms are nicer than some of the Courtyards I've been to, so I was pleasantly surprised. Flat screen TV, microwave, fridge. But the TV channels are very limited; a bit pet peeve of mine. No Bravo, or HGTV. All in all a good place to stay in Charleston if you're looking for value. Just bring your earplugs.

Room Tip: Not all the rooms have views or balconies, so ask for them if you can.
  • Stayed: October 2012, traveled as a couple
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Thank StaySixForever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard Charleston Waterfront, responded to this reviewResponded October 11, 2012

Thank you for your great feedback regarding you stay with us. We agree that the Courtyard-Waterfront is a great location in terms of its value, and its unique waterfront location. The construction next door is inconvenient, but should not detract from the Charleston experience.

Thanks again, and we hope we will have the chance to serve you again on a future visit.

Regards,
Molly Prochazka
Asst General Manager

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Reviewed October 1, 2012

Common areas are nice, and the rooms was clean and well equipped. The bed, however, was horrible. It was hard as a stone. The traffic pattern trying to get to the property presented a challenge, and the construction next door made things interesting. We won't stay here again.

  • Stayed: September 2012, traveled on business
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Thank lemily646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard Charleston Waterfront, responded to this reviewResponded October 11, 2012

Thank you for your comments regarding your recent stay, and I am sorry that your experience fell short of you expectations.

Unfortunately there is road improvement work and construction going on around the hotel at this time. This type of activity is temporarily disruptive, but is part of being in a dynamic city like Charleston. Ultimately both projects will make this part of Charleston, on the beautiful Ashley River, an even more desireable place to be.

Once again, thank you for your comments, and we hope to see you back on the Waterfront soon.

Regards,
Molly Prochazka
Asst. Gen Mgr

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Reviewed September 30, 2012

This hotel was a gem, lovely outdoor pool and great patio overlooking the marina. Excellent breakfast the service was really friendly and efficient. We were greeted so warmly at the front desk and the only negative is the construction going on adjacent to the property it will be challenging for about a year. The hotel is very convenient to the Historic District and I would stay there again

Room Tip: Get a room on the side away from the construction
  • Stayed: September 2012, traveled with family
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Thank JudyM39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard Charleston Waterfront, responded to this reviewResponded October 2, 2012

Thank you so much for your glowing review! "Oasis" is such an excellent one-word description of our hotel. Our patio overlooking the harbor is like Mexico-in-Charleston! Our Front Desk Associates love what they do! They love people and go the extra mile on a daily basis to ensure that our guests are happy. We pride ourselves on our genuine Southern Hospitality!

I am in constant communication with the project managers for the construction going on next door. We do have some noise during the weekdays but we have agreed on a work schedule that allows them to finish the job and have the least amount of impact on our guests. We are doing the best we can with something we have little control over...and we are doing it with a SMILE!!!

Hope to see you again in the future!

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Reviewed September 26, 2012

We had a pleasant stay at this Marriott. We did not have an upgraded room but we were satisfied with the accomodation. Our room was relatively spacious. Bathrooms were fresh. The room was clean. Good flatscreen TV with premium channels. Small refrigerator etc. Wifi was spotty. Breakfast was typical Marriott. Watery coffee. It's more of a convenience than anything else. Staff was very accomodating and helped answer any questions we had. Snacks near the front desk. M&Ms, lemonade, cupcakes etc. Outdoor seating was very nice. Especially at twilight with a glass of wine. BTW the Ipad works well in the outside seating area.Nice pool and view of the water round out the amenities. One quibble. The bar prices are high for very cheap wine. I think $7.00 for a small glass is a bit much.

  • Stayed: September 2012, traveled as a couple
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2  Thank ARJACT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard Charleston Waterfront, responded to this reviewResponded October 2, 2012

Thank you so much for your review! I appreciate your feedback. We work hard to constanstly improve the quality of service and cleanliness through training and retraining of our associates. We pride ourselves on the cleanliness of the hotel. Thank you for pointing it out!

We also consider suggestions regarding our pricing. I will discuss your comments regarding the price of our wine with my accountant and perhaps an adjustment is in order!

WiFi in our hotel can be slow at times, primarily when we have many guests accessing it at one time. To protect our guests we have a very selective firewall, the downside is that it can be slow at times.

Thank you again for your helpful comments. We hope to see you again in the future!

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