Very nice hotel. Staff was outstanding; even the staff that you don't normally contact were friendly. The labor poor here in Charleston is horrible; either the staff weren't locals or management screens new hires very strictly. Room was very clean and plenty roomy.
We stayed in room 528, and never once got our room key to work. Every time we returned to our room required a trip downstairs to the front desk to get new keys.
Every time the very professional and polite front desk girl kindly made us new keys, and every time reminded us to keep the key away from cellphones and credit cards.
Every time the girl at the front desk also told us a "trick" to make it work; she recommended that we pull the poorly fitting door completely closed.
We only stayed for one night; if we stayed for multiple nights this situation would have been intolerable.
How about fixing the door lock? Seriously.
Restaurant downstairs was very good.
- Official Description (provided by the hotel):
- Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more less
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- Also Known As:
- Francis Marion Charleston
- Hotel Francis Marion