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“Location & Service!”

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Francis Marion Hotel
Ranked #23 of 61 Hotels in Charleston
Certificate of Excellence
Augusta, Georgia, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Location & Service!”
Reviewed November 28, 2013

A truly excellent experience! The service is exceptional, the price reasonable and the LOCATION is perfect! Shopping and fine dinning are literally just a few steps from the lobby of this beautiful hotel!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, December 3, 2013
Thank you, Lane! I was delighted to see that your stay at our hotel inspired you to give us a top rating. We consider ourselves very fortunate to be so close to the King Street restaurants and shops, so it's great to hear you appreciate our location as much as we do!

Best,
Gayle Karolczyk, General Manager
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2,823 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (740)
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English first
Savannah, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 26, 2013

This is am amazing hotel. The location is perfect...walking distance to entertainment, shopping, the market...wife loved it. The room was great...ask for a room on the 11th floor...the views are awesome. The hotel has a Starbucks and a great restaurant (Swamp Fox). You can usually even get a Groupon and save a little on your stay. The most pleasant surprise was the staff who are incrediably nice and helpful. This hotel is definitely on our return list...we loved it.

Room Tip: Ask for a room on the 11th floor as the views are incrediable.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anastasia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, December 3, 2013
The views from our 11th floor certainly aren't to be missed, Anastasia! Thanks for pointing to that in your review. I'm delighted that you were able to take in all the sights when you were here. We can't wait to have you back!

Until next time,
Gayle Karolczyk, General Manager
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Greenville, South Carolina
Level Contributor
3 reviews
Reviewed November 26, 2013

I visit "The Holy City" often and finally stayed a night at the Francis Marion. This is the only place I will stay going forward. The staff called me by name and all needs were met without hesitation. If you want to be in the heart of King Street, this is your place.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, November 27, 2013
We're thrilled to be your new go-to hotel in Charleston, Beth! Thanks for following up after your last visit with such a thoughtful recommendation. It sounds like you were able to do some exploring on King Street, and I'm glad you mentioned it in your review. We feel very fortunate to have so many local restaurants and shops within walking distance!

Until next time,
Gayle Karolczyk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 23, 2013

Great old hotel, rooms are not the standard fair seen at more modern places. That said, all furniture is in good condition, comfortable beds. Great staff, seem to be trying for real old fashion service. Very close to all the shops and restaurants. Lots of Collage of Charleston Students around, makes for a vibrant atmosphere.

Room Tip: Ask for outside and high-up if you can get it.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, November 27, 2013
Thanks for visiting, David! I'm thrilled that you took the time to follow up with such a fantastic recommendation. I agree that our proximity to the college and the King Street restaurants and shops adds to the overall experience of staying at our hotel, and I'm glad you mentioned as much in your review. I hope you'll keep us in mind next time you're planning a trip to Charleston!

Best,
Gayle Karolczyk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poughkeepsie, NY
Level Contributor
187 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed November 21, 2013

The Francis Marion is a fine hotel to stay in. It has a great view (from the many outside rooms). It has a Starbucks on the ground floor. It is near good shopping (south on King St) and good restaurants (north on King). It adjoins the College of Charleston. It is on the free bus lines, for King and Meeting St and for Calhoun St (to the acquarium and the dock for the Fort Sumter tours).
Rooms are a little on the small side, but in Charleston you shouldn't need room size. Beds are comfy. What is not to like. Oh, yes, impressive main room. *Everyone* is helpful.

Room Tip: For an extra $20, you can assure a good view. For $30 (I think) a bigger room.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weyden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, November 24, 2013
Thank you so much! It's wonderful to hear you're just as big of a fan of our location as we are. We love being so close to both the College of Charleston and the King Street dining and shopping district, and I appreciate you pointing that out in your review. We'd love to have you back next time you're down this way!

Safe travels,
Gayle Karolczyk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hattiesburg, Mississippi
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 19, 2013

The Francis Marion offers a great conference location with relatively quick access (10-minute walk) to a broad selection of quality restaurants and dessert shops, fashion-conscious clothiers and retailers, and historic waterfront neighborhoods. There are a number of comparable hotels in the historic downtown area that offer the same, however, so shop around a bit since local room prices seem to fluctuate considerably. The hotel's rooms felt a bit on the smallish side, and the bathrooms are equally "cozy" though I suppose that comes with the territory for some historic properties. I was quite happy to find a real Starbucks (not to be confused with hotel-run establishments that claim "We Proudly Serve/Brew Starbucks") located on the ground floor by the sidewalk entrance. It is constantly buzzing with college students and business professionals, so calculate your visit accordingly.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jb_advisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, November 24, 2013
Thanks for your feedback! While I'm sorry to hear you found the bathroom a tad small, I appreciate you being so understanding. Preserving the past is of the utmost importance to us, but we're always working on updates to make sure our guests feel completely comfortable!

Best,
Gayle Karolczyk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina Coast, North Carolina
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 18, 2013

We stayed here a few yrs ago for our anniversary and booked a massage package. When we arrived they upgraded us to a presidential suite with turn down service. They made us feel special on our special day. Walking into the hotel was breath taking, it looked like some thing from the Titanic. So beautiful. Will return for sure, loved loved loved this place.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Missy3252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, November 21, 2013
"They made us feel special on our special day" — this is just what we like to hear! The fact that our hotel reminded you of the opulence of days gone by is just the cherry on top of a delightful recommendation. We can't wait to have you back!

Until then,
Gayle Karolczyk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Francis Marion Hotel

Property: Francis Marion Hotel
Address: 387 King Street, Charleston, SC 29403-6468
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Charleston
#13 Business Hotel in Charleston
#15 Luxury Hotel in Charleston
#21 Family Hotel in Charleston
#24 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Francis Marion Hotel 4*
Number of rooms: 234
Official Description (provided by the hotel):
Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more   less 
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Also Known As:
Francis Marion Charleston
Hotel Francis Marion

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