I had a wonderful experience at the Francis Marion Hotel. I thought that great service was fond memories of the past until I had an event at this Hotel in Charleston, South Carolina. The Hotel is beautiful, with historical charms. But it is the service I received that prompted me to write this review. Besides typical courtesies that most hotel staff extend to hotel guest, Jesse Ordan, the Front Office Manager at the Francis Marion Hotel, really extended himself to provide excellent service. I had several gifts delivered to the Hotel for an event I was hosting there, and upon my arrival, Jesse offered to deliver them to my room, personally delivered several boxes, and also provided me with supplies so that I could alter the gifts to my liking. He was very accommodating, and offered services without request-on his own accord! How often does that happen nowadays! This type of service just does not happen often anymore. I really really appreciated Jesse's and the Hotel's accommodations and service! Also, in additional to the wonderful service I received, which I cannot give enough accolades, Swamp Fox the restaurant in the Francis Marion Hotel, in my opinion, serve the Best Shrimp and Grits in the City! I will definitely return to this Hotel when visiting Charleston. Great location, great food, and the best service anyone could expect! Five Stars!!!
- Official Description (provided by the hotel):
- Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more less
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- Also Known As:
- Francis Marion Charleston
- Hotel Francis Marion