I am a meeting planner and have held one other meeting there before (about 2 years ago). I just held a meeting there for 10 people in April. I can't say enough about the hotel's customer service. EVERYONE of the staff people were friendly and helpful. My sales/catering contact was great all the way down to the front desk staff and banquet staff. My meeting room was set correctly and the food was great. My room was nice and spacious. I may have been upgraded though so not all the rooms may be like that. I did have a couple of my clients made comments about the bathrooms in the sleeping rooms being too small. And yes, they are VERY small. Ladies...you will have trouble getting all your items in the sink area so be prepared. They did have a make up mirror on a vanity in the room though. I also had some clients complain about noise from their neighbors and that they had trouble sleeping. I didn't experience that but I was at the end of the hallway. The location is fabulous! It is walking distance to many great restaurants - we had dinner at Hall's Chop House. It's also walking distance from many shops. There is a starbucks attached to the lobby. They were working on the elevators so you had to wait forever to get one. I'm not sure if it's always like that or not.
- Official Description (provided by the hotel):
- Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more less
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- Also Known As:
- Francis Marion Charleston
- Hotel Francis Marion