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“Bad service athte Quarterdeck!!!”

Rusty Anchor Restaurant
Ranked #14 of 37 Restaurants in Chapin
Cuisines: American, Seafood
Dining options: Reservations
Restaurant details
Dining options: Reservations
Sanibel Island, Florida
Level Contributor
162 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Bad service athte Quarterdeck!!!”
Reviewed September 8, 2013

On a Saturday evening while visiting the area, my friend and I wanted a quiet a beer away from the loud bar with football playing. Asked the waitress if we could get bar service on the lower area and she said "we will try"....So we bought our own beer at the bar, sat at a table and was NEVER waited on....Don't give them your money!

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
Helpful?
1 Thank noplacelikehome123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RustyAnchorSC, Manager at Rusty Anchor Restaurant, responded to this review, June 11, 2014
We are very sorry about the poor service you received during your visit. We have hired a manager to oversee operations of the Quarterdeck and can assure you that this will no longer be an issue. Please give us another chance to provide you with the service you deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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84 reviews from our community

Visitor rating
    31
    16
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    11
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chesterton,Indiana
Level Contributor
42 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Disappointed”
Reviewed August 3, 2013

I wanted so much to like this restaurant since are are so few choices in chapin, on lake Murray. The staff was friendly and accommodating, but man the food was bad we had appetizers of alligator bites and andouille corn dogs the alligator bites were chewy and the corn dogs were too mushy to really eat. We were with friends and they had their children with them the kids ordered chicken tenders, they were way to spicy for the kids. I wanted the fillet like my menu said but apparently I had an old menu and the didn't have it so I ordered the New York strip, it came with a Au Poivre peppercorn cream sauce, it was not good to say the least the steak was fatty and the sauce horrible (I couldn't get the taste out of my mouth). My wife had the coastal seafood pasta with red marinara sauce, the mussels were cold, sauce bland, shrimp and scallops were nice size, and only 1 piece of lobster, my son had the same thing with the garlic butter sauce, half the scallops were not cooked, the mussels were cold and hardly any lobster, but shrimp and sauce were good, and garlic bread was good.

Visited August 2013
Helpful?
Thank mandm3849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiken, South Carolina
Level Contributor
32 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Awful food but nice view”
Reviewed July 29, 2013

Food was mediocre at best and that's being kind. Said the chef came from Ruth's Chris and the steaks were just as good - not! Asparagus side had so much vinegar in it that it was inedible and we like vinegar. Won't go back. Overpriced.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Erin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RustyAnchorSC, Operations Director at Rusty Anchor Restaurant, responded to this review, August 1, 2013
We appreciate your taking time to let us know about your experience. We take all comments seriously and our number on priority is to make every customer have an enjoyable experience. We are very sorry to hear that your visit was less than pleasant and would like to have to opportunity to have you back for a better experience. If you would like to speak with us regarding your visit please feel free to contact us at the restaurant at 803-749-1555, or you can send us an email through trip advisor and we will contact you with an offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Great Atmosphere!”
Reviewed July 22, 2013

We were sat on the deck looking out over the Marina, nice band playing and seemed to be a great crowd. The food was pretty good I would suggest the specials. They seem to be better than the daily menu. Service was a little slow but we were enjoying the scenery and relaxing music so it really didnt matter. Will go again soon.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, South Carolina
Level Contributor
117 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“One Particular Harbour (Quarterdeck Next Door to Rusty Anchor)”
Reviewed June 17, 2013

What an absolutely PERFECT way to spend a day (and night) on the waterside. This review is for The Quarterdeck dockside cantina, not necessarily the adjacent Rusty Anchor restaurant on the same property (when we go to the Anchor I'll post a comment on that). We went on a Sunday afternoon until closing time and if the following items were all part of the day: Great Summertime DJ (no HipHop) until a great live band began around 5p, views of the marina water boats and stunning shores, ice cold beverages, excellent service, tasty albeit simple pub menu, excellent mix of patrons, friendly atmosphere all around. If this is what you might be interested in ~ you wont be disappointed.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Marty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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