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“Exceeded Expectations!” 4 of 5 bubbles
Review of Comfort Suites Bluffton

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Comfort Suites Bluffton
Ranked #5 of 6 Hotels in Bluffton
Stamford, Connecticut
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Exceeded Expectations!”
4 of 5 bubbles Reviewed June 18, 2014

Friendly professional staff. Clean modern amenities. Updated room with super comfortable bed. Was pleasantly surprised at how clean, fresh, and updated everything was. With a little bit of new caulking in the bathroom, this would have rivalved a 4-star hotel room. FABULOUS location!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sally s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOCO2011, Director of Sales at Comfort Suites Bluffton, responded to this review, July 24, 2014
Dear Sally,

So please to learn how happy you were at our property. We have a great team in place who take a lot of pride in their work. It's always nice to hear from guests who take the time to share about their over-all experience.

I hope you are able to visit again soon!

Sincerely,

Cindy Owens
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

237 reviews from our community

Traveler rating
    96
    56
    37
    25
    23
See reviews for
91
70
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21
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Augusta, Georgia
1 review
3 of 5 bubbles Reviewed May 28, 2014

Finally, a very nice hotel operated by a military veteran near Hilton Head Island SC. Hotel owner Cilliers ( Marine) welcome my wife and I to stay in his Comfort Suites. We find the rooms to be very spacy, clean and quite plus Military and law enforcement discount. Everyone we met and spoke to there had nothing but good things to say about the hotel, they were all "so happy". If ever you are in the area do yourself a flavor and stay with a owner how served and in very nice hotel.

Room Tip: Call hotel direct and ask for military or law enforcement discount.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vet_on_d_go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOCO2011, Director of Sales at Comfort Suites Bluffton, responded to this review, July 24, 2014
Dear Vet,

So glad you enjoyed your stay with us and meeting Charles Cilliers! I hope you are able to come back and visit again soon - and thank you for sharing your review!

Enjoy the rest of the summer!

Sincerely

Cindy Owens
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brunswick, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 25, 2014 via mobile

What a wonderful weekend we experienced in South Carolina. After visiting Charleston and Beaufort, our last night stay was at the lovely Comfort Suites in Bluffton South Carolina. What a charm of a hotel. Mr. Charles Cillers the hotel's GM, is always so gracious when he sees us, even remembering our names. This was our 3rd stay at this facility, and we always feel right at home. We give it two thumbs up. We never even think about staying any other place when we're in town. They have the softest beds, the friendliest staff, and the best value for your money. So why stay any place else?

Stayed May 2014, traveled with family
Helpful?
Thank Kerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsc253, Director of Sales at Comfort Suites Bluffton, responded to this review, May 27, 2014
Dear Kerry B,

Thank You so much for sharing your experience while staying with us for the third time at the Comfort Suites in Bluffton!

We love to hear from repeat guests and are so happy to hear that you would never think of staying any where else while in town.

We hope you and your family have the opportunity to come back and visit again soon.

Thanks again and have a wonderful summer!

Sincerely,

Cindy Owens
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed May 21, 2014

I was not very impressed with this Comfort Suites. Generally, I've found that most CS are great hotels to stay in. This hotel is older than most, and wasn't very clean. Right when we got there we found a roach crawling up the wall. The bed was very comfortable, but the couch is small and old and I wouldn't want to sleep on it. Also, there are many wedding parties that stay here and we didn't get any rest the entire weekend because of the noise, and when we complained to the front desk they didn't do anything about it. Wouldn't stay here again.

  • Stayed May 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kdb0309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsc253, Director of Sales at Comfort Suites Bluffton, responded to this review, May 22, 2014
Dear Kdb0309,

I'm sorry you had a less than favorable experience at our property. We strive to make our guests happy and I apologize we fell short during your visit. I will be meeting with our entire staff to discuss your review and I thank you for bringing everything to my attention. We are on track for a renovation soon and I hope that you will give us another opportunity to prove that both our property and our team is successful in making your stay a comfortable one.

Sincerely,
Cindy Owens, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
174 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed February 15, 2014

Someone recently asked why we always try to stay in a Comfort Suites property when we travel and this hotel is exactly why. We have stayed here a number of times and the Front Desk staff are always friendly, welcoming and helpful. This trip was no exception. As it happened our visit coincided with the manager's reception where appetizers and a beverage were offered in the lobby.
Good beds and the crisp, fresh linens are what the Comfort Suites properties have become known for in our experience . . . at least those that we use . . . and this property in Bluffton shouldn't disappoint. The hot breakfast is exactly what you would expect and the staff work hard to keep everything stocked. All in all a nice experience. Convenient for Hilton Head and for touring in this lovely area.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tony O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsc253, Director of Sales at Comfort Suites Bluffton, responded to this review, February 17, 2014
Dear Tony O,

Thank You for your review of our property! We feel as though we have a great team in place and are glad you feel the same way too!

We just got the new Comfort Suites bedding package - which really dresses up our rooms. I'm happy to hear that you found the beds comfortable.

We're also glad that you enjoy our hot, deluxe, continental breakfast that changes each morning.

Please stop by my office to say hello the next time you're in town. We love repeat guests and would like to tell you in person.

Sincerely,

Cindy Owens
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaufort, South Carolina
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 10, 2014

Had a wonderful stay here. Staff was friendly, rooms were clean and the location was great. I would definitely stay here again. The prices were very reasonable. We arrived a but early and checked in a with no problem. The hotel is conveniently located to many shops and Restaurants.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Foodie4mel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsc253, Director of Sales at Comfort Suites Bluffton, responded to this review, February 11, 2014
Dear Foodie 4 Mel,

Thank you so much for taking the time to review our property! We are so happy that you enjoyed your stay and hope you come and visit us again soon!

Thanks again!

Sincerely,

Cindy Owens
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Georgia
1 review
5 of 5 bubbles Reviewed January 19, 2014

Nick that handled the breakfast was one of the nicest people you could ever have. He always made sure everything was stocked and clean. Big asset. Terrance Johnson always cleaned our room and took very good care of us very friendly and did a excellent job. Charles the owner was very nice and accommodating. They only bad thing I have to say is the head housekeeper was rude, her disposition was horrible she even yelled at an employee right in front of me. Never smiles, never says good morning, just a very rude person. Everyone else at the hotel was awesome. I would recommend this hotel to everyone.
Thank you.
Bill & Pat Morgan

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bigheartedangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsc253, Director of Sales at Comfort Suites Bluffton, responded to this review, January 20, 2014
Dear Bill and Pat,

Thank you for taking the time to write your review of our hotel. I'm glad you had a nice stay and good things to say about several of our employees. We will also address the concerns you had with our housekeeping supervisor.

Please let me know when you can come back to see us in the future. We love repeat guests!

Sincerely,

Cindy Owens
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Bluffton

Property: Comfort Suites Bluffton
Address: 23 Towne Dr, Bluffton, SC 29910-4201
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Bluffton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Bluffton 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Comfort Suites Bluffton is an all suites hotel featuring complimentary continental breakfast, a variety of Specials and Packages, meeting room and easy access to shopping and dining in the Hilton Head Island area. ... more   less 
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Also Known As:
Comfort Suites Bluffton Hotel Bluffton
Bluffton Comfort Suites

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