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“Top-notch staff, accommodations”

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Holiday Inn & Suites Beaufort at Highway 21
Ranked #5 of 15 Hotels in Beaufort
Certificate of Excellence
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Top-notch staff, accommodations”
Reviewed March 29, 2014

The room was well appointed, very clean, quiet. Fitness room, pool and spa well-maintained and clean.Restaurant food well-prepared and priced reasonably. All staff was courteous and made the stay great. Highly recommend this hotel.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob B, Director of Sales at Holiday Inn & Suites Beaufort at Highway 21, responded to this review, April 2, 2014
Dee,
Thank you for the outstanding recommendation of our property. We are so glad that you were able to be our guest. Our food and beverage department takes pride on the appeal of our menu, and we are so glad that you enjoyed your meal with a view of our beautiful Albergotti Creek. Please come back and enjoy another meal with us very soon!
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487 reviews from our community

Traveler rating
    280
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    32
    26
    11
See reviews for
189
134
26
67
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • Any
English first
Beaufort, South Carolina
Level 5 Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 25, 2014

We were surprised at the large size of the room, the sofa-bed and the in-room 2-person Jacuzzi tub. Apparently we received a room upgrade to a suite, perhaps because we were staying 6 nights. The room was very clean and comfortable. Staff could not have been friendlier. The restaurant was quite good and there were daily specials for breakfast and dinner that were good bargains. Nothing negative that would detract from our very comfortable and pleasant stay.

  • Stayed March 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BobCors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob B, Director of Sales at Holiday Inn & Suites Beaufort at Highway 21, responded to this review, April 2, 2014
Bob,
It is our pleasure to provide the most outstanding accommodations and services to all of our guests. We are so glad that you were able to experience our top notch customer satisfaction. We wish you happy and safe travels and hope that you will come back to visit our beautiful town
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New City, New York
Level 4 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 16, 2014

Nice property in a great location. Very close to restaurants, bars, and shopping. 10 minutes to Parris Island. Would have given 5-stars except while the room was very clean, we found a wad of hair on the shower wall. To be fair, the design on the wall kind of camouflaged it. But nonetheless, it kind of grossed us out. Restaurant and bar area was nice, as well as the scenery out back. The staff was very helpful and friendly. I also liked that there was an ample amount of towels and pillows in the room so there was no need to ask. We would stay there again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LRCohen1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob B, Director of Sales at Holiday Inn & Suites Beaufort at Highway 21, responded to this review, April 2, 2014
LRCohen,
Thank you for taking the time to write us a review. We are very pleased that you enjoyed your stay with us so much, that you would return in the future. We sincerely apologize for the issue in your bathroom, and take pride in exceptional cleanliness and housekeeping throughout the hotel. We are so happy that we were able to make up for this in other areas.
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Rochester, New York
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 14, 2014

I changed hotels to this one after reading poor reviews from the one I originally booked. The location was convenient to things and about 15 minutes from Parris Island(easy drive). It was clean. The bathroom had had some obvious repairs, but was "OK". We did not eat at the restaurant. Overall I would recommend it.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nakita07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob B, Director of Sales at Holiday Inn & Suites Beaufort at Highway 21, responded to this review, April 2, 2014
Nakita,
Thank you for your review. We are very pleased that you would recommend our hotel to future guests. Please come back for a visit soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tarpon Springs, Florida
Level 3 Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 6, 2014 via mobile

From all outward appearances this hotel is nice. Up close and personal it all changes. Me, my wife, and our 2 month old baby all woke up congested and sniffling. When I opened the window shades I found why. There was mold all around the window sill. Big health hazard that should be addressed. Also the ceiling around the fire sprinkler in our bathroom looked like it was fixed with silly putty. Glad we only had to stay one night. Never again.......at least the staff and lobby were pleasant.

Stayed March 2014, traveled with family
Helpful?
2 Thank fkoulianos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn & Suites Beaufort at Highway 21, responded to this review, March 21, 2014
Dear fkoulianos,

Thank you for taking the time to provide feedback on your stay. We regret to see you did not fully enjoy your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We would like to obtain some additional information about your experience and have sent you a private message.

Thank you again for your comments, we look forward to hearing from you.

Sincerely,

Adrian D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Dublin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 1, 2014 via mobile

We stayed at the Holiday inn in Beaufort, SC (2/27) for one night. We have mixed reviews. The positives were: the staff was professional and friendly. The room was also clean. The rooms were also spacious. The negatives were: Our room had no hot water. To their credit when we reported it the maintenance man came and fixed it. The tub water didn't drain well. When we took a shower we stood in 6 inches of water. The curtains don't completely close and the outside light shines directly on the bed through the sheer curtains. Our bed wasn't comfortable at all and the sheets smelled like perfume. I am personally scent sensitive, so that didn't help my nights sleep. There was also a faint smoke smell in there, too. To their credit, this room may just be due upgrades, because we had family on the other end of the hall with no complaints. Our room was #433.

Stayed February 2014, traveled with family
Helpful?
1 Thank Michael Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn & Suites Beaufort at Highway 21, responded to this review, March 18, 2014
Dear Michael Y,

Thank you for taking the time to review our property. It is nice to hear you like our staff services and clean rooms. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry for any inconvenience you may have experienced caused by the state of the bathroom facility and unusual smell of the bed. Your comments are being shared with the hotel management and appropriate action will be taken to improve our guest satisfaction.

Again, thank you for bringing these concerns to our attention. We hope to serve you again.

Sincerely,

Zelyn N
Case Manager
IHGCare
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Stony Brook, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 23, 2014

We had several rooms as family came with us for our sons graduation at Parris Island. The hotel rooms very roomy and comfortable. Facility was very clean. The lounge and restaurant was very good. The service was very good.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chief_andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob B, Director of Sales at Holiday Inn & Suites Beaufort at Highway 21, responded to this review, April 2, 2014
Chief Andy,
Thank you so much for your Trip Advisor review. We appreciate you taking the time to let us know about your stay. We are extremely pleased that you were able to enjoy our amenities. We love to hear from our Marine Graduation Families.

Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites Beaufort at Highway 21

Property: Holiday Inn & Suites Beaufort at Highway 21
Address: 2225 Boundary St, Beaufort, SC 29902-3831
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Beaufort
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Beaufort
#5 Business Hotel in Beaufort
#9 Family Hotel in Beaufort
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites Beaufort at Highway 21 3*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to the best hotel in Beaufort, SC! You'll discover Southern hospitality and charm at the new Holiday Inn Hotel Beaufort, nestled in the heart of South Carolina's Lowcountry. Our location is just off Highway 170 and Route 21 and overlooks the Beaufort River in Beaufort, SC, an antebellum seaside town surrounded by history and beauty. Our hotel in Beaufort, SC welcomes the family and friends attending the year-round graduation ceremonies at the Parris Island Marine Recruitment Center, six miles from our hotel. Beaufort's downtown is rich in history and just one mile away. Enjoy a relaxing and educational horse-drawn buggy tour to discover the secrets of historic Beaufort. And it's easy to spend a day on the inter-coastal waterways of Seabrook Island or Hilton Head Island, as both are just a half-hour away. The Holiday Inn Beaufort is designed to meet the needs of corporate, government, groups and leisure travelers. We are centrally located to Beaufort s business district, two miles from the University of South Carolina at Beaufort and just minutes from Beaufort Memorial Hospital. Our guests can relax around our indoor heated pool & whirlpool or enjoy a workout in the fitness center. A 24-hour business center allows you to catch up on work or check your email. The Holiday Inn Hotel Beaufort welcomes you with top-notch service and true Southern hospitality. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Beaufort
Holiday Inn Beaufort
Beaufort Holiday Inn

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