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“Delicious Bagels - Service Leaves Much to be Desired!”

Palm & Moon Bagel Company
Ranked #33 of 163 Restaurants in Beaufort
Certificate of Excellence
Price range: $0 - $10
More restaurant details
Restaurant details
Dining options: Breakfast
Description: N.Y. style bagels made from scratch daily. We offer a wide variety of bagels, cream cheese, sandwich, soups, salads, desserts, along with a full service coffee and espresso bar. Eat here for breakfast or lunch.
Reviewed September 19, 2012

We love our bagels and would frequent this place more often if they offered better, friendlier service. But the number of times we have been there - the pattern remains the same.

Young robotic gals - who are clueless on how to provide good service to their guests - and very disorganized!

Too bad - because their bagels and cream cheese are superior, as is the hot chocolate they make!

Also, a suggestion for the owners: take a look at your front entrance! Do you really think the tables you have in front are inviting? Also, you may wish to think about washing your front door from time to time as it is full of grime!

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1  Thank Luv2Dine55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Owner at Palm & Moon Bagel Company, responded to this reviewResponded November 16, 2012

Thank you for your review. We found it most informative and apologize for the poor customer service that you received during your Palm and Moon visit. We hope this won't deter you from returning to our Beaufort store as we are striving to always improve the Palm and Moon experience. If you are ever in the Bluffton area, we have a second shop located in the Publix complex on Buckwalter Parkway. Please stop in and visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (153)
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114 - 118 of 153 reviews

Reviewed September 4, 2012

Having moved here from up north we could not find decent bagels anywhere; they were all doughey and squishy. Palm & Moon has replicated the bagels we are used to! Crispy outside and soft inside. Just wonderful!

1  Thank Chloemom_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2012

We are locals and love this little out of the way shop but this AM it was a mess, no bagel, coffee area was not clean and the counters were not clean. The reception from the staff (this does not include the owners, we love them) was very flat, no "good morning how may I help you" just a lot of walking around when so much could have been done to make the place look clean and orderly. This makes us very sad and it was only 10 AM.

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Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Just off Bay Street in downtown Beaufort, Palm & Moon (name comes from our SC flag) is a great place to eat! Check out the history of our flag on the wall and get your favorite bagel & toppings made to order with bagels made on premises daily!

Thank SSE124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2012

Palm & Moon has a wide variety of bagels and cream cheese, you can get really creative. They also offer other delicious treats likes sandwiches and salads, but if bagels are what you're after, we wouldn't recommend anywhere else!

Thank L L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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