We love our bagels and would frequent this place more often if they offered better, friendlier service. But the number of times we have been there - the pattern remains the same.
Young robotic gals - who are clueless on how to provide good service to their guests - and very disorganized!
Too bad - because their bagels and cream cheese are superior, as is the hot chocolate they make!
Also, a suggestion for the owners: take a look at your front entrance! Do you really think the tables you have in front are inviting? Also, you may wish to think about washing your front door from time to time as it is full of grime!