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“Wet Bathroom” 4 of 5 bubbles
Review of Hilton Garden Inn Beaufort

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Hilton Garden Inn Beaufort
Ranked #9 of 15 Hotels in Beaufort
McDonough, Georgia
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Wet Bathroom”
4 of 5 bubbles Reviewed October 4, 2013

Excellent hotel, very nice, clean, and convenient. while there, we had no hot water in bathroom sink and woke up the morning of departure to water running out of a ceiling air conditioning vent that had soaked the floor and some luggage.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank BigPoppaAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tara_anderson, General Manager at Hilton Garden Inn Beaufort, responded to this review, October 7, 2013
Thank you for taking the time to submit a review for our hotel. I do apologize for the problem you encountered with the leak and lack of hot water that morning. Unfortunately, the city had a repair that needed to be done during the night. As a result of this, we were were without hot water for a brief period of time and I am assuming it was this time that you experienced this. Although it was out of control, we are very sorry for any inconvenience that this may have caused. In regards to the leak in the bathroom, was a result from the guest above you overflowing their tub. This is a very rare occurence and likely the result of someone unknowingly running water without supervising it. Aside from this, I hope that you enjoyed your stay. I thank you for choosing our hotel to stay at and we do hope to have you as our guest in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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646 reviews from our community

Traveler rating
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    81
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See reviews for
261
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Durham, NC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

You will be delighted with your stay at this Hilton. The facility is spotless and the staff is quite friendly. It is a fine value as well. The location is perfect for those touring the Beaufort area. I suggest adding the breakfast to your room reservation. The chef whips up just about anything you might desire and the meal is delicious. Highly recommend.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Henry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 27, 2013

We stayed two nights at the Hilton Garden Inn. The room was nice. The housekeeping lady was a gem. Theresa at the front desk was great. But, we didn't meet her until check-out. The two other staff persons we encountered needed more training. No eye contact. No personality. But, much attitude. When we asked if a suite was available (we booked a King room), we were told "I don't think so". Ok, I let it go thinking they meant one was available YET, because we were there two hours before check-in. Well, the second time we inquired (upon check in at 4:30p) with another staff person we were told again "I don't think so". I politely asked, could you please check, Only to be told, "if we did, we couldn't change your reservation because you booked your reservation through Expedia" in a nasty tone and with such attitude like we committed a crime! I didn't understand the tone or the attitude. I had to walk away! When did Expedia become a terrible vehicle to use in booking travel, etc???? Overall, I would recommend the hotel to others. And, recommend to the management to train staffers!

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank YBS46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonaire, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 24, 2013

This hotel raises it's rates from Wed. to Sat, because of the graduation ceremonies at Parris Island Marine Corps Depot. These families are coming to Beaufort to celebrate their children's accomplishment. They should not have price gougers ripping them off.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Walter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tara_anderson, General Manager at Hilton Garden Inn Beaufort, responded to this review, October 9, 2013
Thank you for posting a review of our hotel. We work very hard to ensure our guests receive a satisfying stay at a great value. Our rates do fluctuate based on increased travelers, but I believe that you will find our rates to be very competitive during graduation weeks. Other than your comment on our pricing, I hope that you enjoyed our hotel and will consider us for future stays in Beaufort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hubert, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed September 19, 2013

This is the most accomidating, friendly hotel on the East coast! I look forward to every stay there during my work related visits. Make sure you ask for Dameon at the bar and Christy for breakfast! Also, if you are a Marine, you'll not find a better place to be on a Thursday night before a boot camp graduation.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Johnny A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tara_anderson, General Manager at Hilton Garden Inn Beaufort, responded to this review, September 20, 2013
Thank you for submitting a review for our hotel. I appreciate your kind comments about our staff and hotel. i will be sure to share them with Damion and Kristi especially. Thank you for choosing to stay at our hotel and we hope to have you as our guest again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, Pennsylvania
Level Contributor
259 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

great location for Parris Island, Marine graduations, good restaurants close, generally quiet, pleasant staff that worked to make our staff positive, good breakfast with numerous choices, limited bar but pleasant bar keep, overall hotel was generally clean BUT one night when we returned to our room after dark we were greeted by a large cockroach that ran into the bathroom and into a crack in the tile, is scared the kids and we tended to avoid the bathroom

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DVE11044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tara_anderson, General Manager at Hilton Garden Inn Beaufort, responded to this review, September 19, 2013
Thank you for taking the time to submit a review for our hotel. We appreciate your comments about our hotel and staff. However, I do apologize for the issue you experienced with an insect. Please know that we rarely if ever have any issues with regards to this as we maintain extermination services on a regular basis to prevent this. Being the south, there are palmetto bugs that tend to be outside. I am hoping that this perhaps was one that found his way in. After reading your review, I have called to have the gusetrooms you occupied inspected. Thank you very much for bringing it to my attention. We appreciate you choosing our hotel to stay at and we hope to have you as our guest in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

I really enjoyed my stay at the Beaufort Hilton Garden Inn. Very friendly staff who never missed a chance to smile and greet all guests. Clean rooms with modern feel - flat screen t.v. and comfort level beds. Great breakfast till 1000 or 1100 am...Nice and clean workout room with three treadmills, an elliptical machine and a few weights. When/if I travel to Beaufort again, I will stay at the Hilton Garden Inn - no doubt!

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Loggo0404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Beaufort

Property: Hilton Garden Inn Beaufort
Address: 1500 Queen St, Beaufort, SC 29902-3776
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Beaufort
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Beaufort
#8 Family Hotel in Beaufort
#8 Romantic Hotel in Beaufort
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Beaufort 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hilton Garden Inn Beaufort Hotel Beaufort
Hilton Beaufort
Beaufort Hilton

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