In town for a friends wedding. Decided to splurge and stay at the Hilton. The front desk staff were very nice and efficient. Got to the room and opened the door and the first thing we saw was a big black stain on the carpeting in front of the refrigerator. Could never decide if it was shoe polish or black mold. Opened the refrigerator and there was mold on the back wall and it smelled bad. Of course, when we reported it, we were immediately offered another room. We were running late, so we declined, but the offer was there and it was genuine. Our only complaint is that we were offered such a substandard room in the first place. The hotel and amenities themselves were very nice, but housekeeping leaves a lot to be desired. There were lots of fingerprints on the stainless steel elevator doors and walls and there were many places in the halls that could have used a good vacuuming. It was an average experience and something I would expect from a lesser chain. We did get a personal e-mail from the manager when we arrived home apologizing for the room condition. We would probably give this hotel a second chance the next time we are in town.
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- Also Known As:
- Hilton Garden Inn Beaufort Hotel Beaufort
- Hilton Beaufort
- Beaufort Hilton