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“A great time, BUT...”
Review of Shelter Harbor Inn

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Shelter Harbor Inn
Ranked #9 of 10 Westerly B&B and Inns
Warwick, Rhode Island
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A great time, BUT...”
Reviewed December 13, 2011

Overall, a very nice place, but you do have to be prepared to deal with some eccentricities, shall we say. Although not as crazy as the Inn depicted in the John Cleese sitcom Fawlty Towers, it does have some things to deal with, mostly from the owner and his new wife, who fancies herself an expert on everything there, which upon closer inspection is clearly not the case, but don't try to tell her that! The heat/AC system in the rooms, the fireplaces smoking out the dining rooms, the catering to the group of paddleball players at the expense of others....if you can put up with these, then it is nice, the location is great, the food in the restaurant very nice, as is most of the staff. So check it out, but be prepared!

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Maria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Woodbury, Connecticut
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 20, 2011

We just got back from a wonderful stay. We took advantage of the winter weekend special - $229/weekend including hotel tax and 2 full breakfasts each day. We stayed in room 19 in the barn that shares a "living/dining" huge space with room 20. The room was huge. Breakfasts were made to order with a choice each morning including crab benedict, apple pancakes, omelets...The crab (and salmon) cake was light and tasty....a perfect start to the day. We didn't have time to take advantage of the hot tub or deck/grill but it is open year-round. I would return. We started the weekend with the wine dinner --also a treat!

Room Tip: Rooms 19 and 20 seem to share a living space. The space is open to guests, but I can't imagine...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CorbyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 23, 2011

Having stayed there previously, I booked a room for a recent trip with a friend. The original room booked was in the "barn." It was so musty, I woke up with a migraine and my friend, a horrible asthma attack. They gratiously allowed me to switch rooms, saying that another double was available in the main house for the remainder of my stay. All went well until the day before we were to checkout. On a whim, we stopped back at the inn about noon and the housekeeper making up our room said (in very broken English) that someone else was checking into that room that night. I went down to see what was going on, and was told yes, someone else had booked that room and that we were either going to have to go back to our original room OR move to a double. Neither was an acceptable solution so we checked out. I understand that mix-ups can occur, but what really steamed me was that we had to learn about all this from the maid. While the front desk staff was apologetic, the owner of the inn looked right at me and never said a word nor did they offer to help us find another place to stay. Ended up at a Holiday Inn Express -- great room, better food, and better price. If you're looking for good customer service, this is not the place. I won't be back.

Room Tip: Stay in the main house. Avoid the barn!
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  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Judy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Bristol, United Kingdom
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 10, 2011

My husband and i stayed here back in may, on part of our honeymoon.

We'd spent 6 days in manhatten and knew we'd be needing a few days away from the hectic city. We knew nothing about rhode island but after a little (and it probably was too little!) research online, thought it looked like a beautiful place to escape to, and another part of the usa to see.

When i say we did little research, we hadn't anticipated such a ....'remote' area, and arrived by train. We walked out to this lovely, small, quiet town. And i guess quite stupidly assumed there would be a taxi rank. Far from it! We were a little lost as to where to go from here, but thanks to the lovely locals in the coffee shop opposite, rang for a taxi. it was alot further from the station than we'd expected, but we learned after that we'd been ripped off by the taxi driver, who apparently had taken us the long way round!

Anyway, we arrived at the beautiful location we'd hoped for, and the shelter harbor inn itself was perfect. The staff were lovely, and the house and the grounds really were special. We just had one problem........

Lets just say when you're going somewhere you know nothing about, dont always rely on google maps! We'd hoped to see some of rhode island and thought foot and taxi would be adequate, oh how we were wrong! The staff couldn't believe we'd arrived without, or hired a car! We were quite literally stranded! Or at least thats what we thought. We ended up having a fantastic weekend, thanks to the helpful staff, fortunate weather and amazing food! Luckily for us, the resturant served food allday so thankfully being carless didn't mean we'd starve! and the owner jim, was extremely kind in offering us a lift to the nearest seaside town on his way to the bank on one of our days!

It really was one of our best stays, and the highlight was the complimentary breakfast. The choice was unbelievable and everything we had was delicious!

Highly recommended, would definetly go back if we ever get the chance.

Room Tip: You will need transport!
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  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank lauraprice84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamden, Connecticut
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 6, 2011

If you are looking for a beautiful New England Inn.....Shelter Harbor is the place. The rooms are very spacious and cozy, the food excellent and the staff couldn't have been nicer. It was a wonderful place to celebrate my birthday.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank floridakeysKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 6 Contributor
124 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 28, 2011

Visited Shelter Harbor Inn for two restful days. The staff is welcoming very pleasant and extremely helpful. The Inn is a great place. I needed to rest and I couldn't have chosen a more wonderful place. They make you feel at home. The food is five star. Can not wait to go back. Beautiful grounds just a Beautiful Jewel tucked away in Westerly Rhode Island.

Room Tip: Go on line and review the rooms before you make reservation. The main house is lovely
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Betsy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown NY
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 27, 2011

We had such a great time here last year we booked another weekend this July. This time we stayed in room 14 ( lower barn). when we entered the room it smelled musty. I got used to it pretty quickly but within 20 mins my boyfriend started weezing with asthma like symptoms. Since we checked in late, 9:30pm, we turned off the AC opened up the windows and made the best of it. The next morning we went to the front desk and explained our problem. They were very understanding and said they would do their best to move us. they took out cell # and we headed off to breakfast. On our way from breakfast we were told they moved us to the main house. We entered room 8 and it was beautiful, cozy, clean and bright. we had a wonderful weekend. The breakfasts were delicious, the beach shuttle on time, and the front desk manager was very helpful. I love this place... just stay away from the lower barn rooms if you have allergies.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KFergie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shelter Harbor Inn

Property: Shelter Harbor Inn
Address: 10 Wagner Rd, Westerly, RI 02891-4709
Location: United States > Rhode Island > South County > Westerly
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 10 B&Bs / Inns in Westerly
Price Range (Based on Average Rates): $
Number of rooms: 23
Also Known As:
Shelter Harbor Hotel Westerly

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