We were very excited to visit the just-reopened Ocean House; we could not have been more disappointed. The Victorian hotel, itself, is magnificent, eclipsed only by the magnificent view of the ocean. Sadly, that is the only praise that I can render. In addition to the poorest, least attentive service that I have ever witnessed (20 minutes to get a drink; 40 minutes to get the check...really), I have never in my life been treated with so little regard; so much disdain by waitstaff. And, for the money, you can get far better cuisine,
Our waitress was utterly incapable of getting a drink order right, and we aren't talking about mixed drinks....just scotch. I ordered a Balvenie Doublewood, which I was tersely told that they did not have on the menu. By the time that our waitress later returned (much later) with my substitute Glenlivet, however, I had found Balvenie Doublewood on the single malt menu. Unapologetically, the waitress stormed off to get what I had ordered, Oddly, upon ordering a second round of the same, she then brought me an entirely different scotch. Explaining this to the waitress, I offered to drink whatever it was that they had brought me, despite it clearly not being what I had ordered (she never offered to correct the mistake, anyway). Then came the bill, when I was charged $56 for two glasses of yet another scotch, the far more expensive Balvenie 21 year old Portwood.
Through the entire ordeal, the waitress never managed to apologize. She did, however, make a point of rolling her eyes on multiple occasions and maintained a tone and demeanor that would have been unforgivable at a clam shack, let alone a restaurant purporting to be of a far higher stature. Save your money and mind your blood pressure folks. Like many a beautiful facade, the majestic exterior of Ocean House can't begin to make up for what it lacks inside: a dining experience worthy of your time.
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