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Reviewed September 9, 2018

Good location close to the airport. But, poor check-in service, No recognition of SPG Platnium status. Safety is a concern; finding out room open at checkin at mid night. Poor variety service at breakfast. Club lounge not operable, etc.

  • Stayed: August 2018, traveled with family
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Review collected in partnership with this hotel
Thank Alaeddin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2018

Nice hotel comfortable, clean and the breakfast offered every day was great. will definitely go back again.we thought the pool was great, and the staff was very nice. room was cool, parking good and couldnot hear the planes at all

  • Stayed: August 2018, traveled with family
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Review collected in partnership with this hotel
Thank lthm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob K, Manager at Wyndham Providence Airport, responded to this reviewResponded 5 weeks ago

Thanks - always delightful to hear.
Looking forward to your next visit

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Reviewed September 7, 2018

It’s a great hotel. The rooms are clean,minimal and neat with everything you would need. Our flight was late and didn’t arrive u til after midnight yet the shuttle was there waiting for us! Our first room, the ac didn’t work but they quickly switched us to another room. The beds are nice and comfy and the coffee quite good. We did not take advantage of the complimentary breakfast

  • Stayed: September 2018, traveled with friends
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Review collected in partnership with this hotel
Thank Celia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob K, Manager at Wyndham Providence Airport, responded to this reviewResponded 5 weeks ago

Celia,

The coffee is good - and I have a cup daily.
Thanks for the kind words.
Please let me know of your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2018

This hotel in no way deserves to be called a Sheraton. It was so run down, dirty, and left without attention for decades that we cut our 3 night stay down to 1, and hated every minute of the one night. The hotel is dirty, like turnpike Red Roof Inn dirty. The staff is nearly non-existent and when someone does bother to appear at the front desk, they are rude and incapable of even the most basic of tasks. We demanded a refund and got it, which is about the only good thing I can say for this place. 0 stars if it were possible.

  • Stayed: August 2018, traveled with family
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Review collected in partnership with this hotel
2  Thank NotASheraton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2018

Truth be told, I had a terrible experience at the Sheraton Providence Airport Hotel. The black-out shades in my room didn't work, and when I brought it to the attention of management, it wasn't fixed. The shower was a trickle, forcing me to move to a different room. The shower in THAT room worked, but the tub didn't drain properly. The wall outlet wasn't operating properly, and the coffee maker was inoperable.If I hadn't prepaid through Orbitz, I would have moved to a different hotel. All in all, it was as bad as you can get.

  • Stayed: September 2018, traveled solo
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Review collected in partnership with this hotel
Thank Discover726208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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