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Sheraton Providence Airport Hotel
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Reviews (796)
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Reviewed August 23, 2013

The hotel staff and management are excellent at this hotel. That alone has made my many stays here excellent. They are friendly and always helpful. They have gone out of their way several times to make my stay excellent. It's nice to do business with such nice people.

The rooms need renovating (especially the carpets); but I still stay here because of the convenience and friendly staff. And even though the hotel is by the airport, there are some excellent restaurants in the area.

The good:
- Friendly Staff
- Decent gym and pool
- large closets
- comfy beds
- good water pressure in shower
- Free Shuttle will take you to nearby places and pick you up

The bad:
- Rooms are old.
- about 50% of the rooms I've stayed in smell like stinky feet.
- The carpet is gross

Room Tip: 4th and 5th floor rooms are the best.
  • Stayed: August 2013, traveled on business
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Thank TrrSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded September 4, 2013

Thank you for the thoughtful review. We appreciate your many stays and the team knows we have to earn your business on every stay. It will be a pleasure to share your note with everyone!

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Reviewed August 22, 2013

Expecting not too much, my husband and I were blown away by the kindness and cordiality at this Sheraton, just outside of Green Airport, in Providence, RI. We selected it in order to avoid driving to Green in the middle of the night, and for the free parking for the car while we vacationed. What amazingly nice people, from the desk clerk to the maintenance staff, to the airport shuttle driver. The room was just what we needed, dinner was pleasant, and the bar friendly. The shuttle driver was right on time, our got off to a fine start, and at the end of our vacation,we were driven right back to our safe and sound car.

  • Stayed: August 2013, traveled as a couple
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Thank gupple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded September 4, 2013

Thank you for posting your review. As mentioned in many reviews, our people make the difference. We truly care about your experience. I am glad to hear we got your trip off to a good start. Please come back anytime you are flying out of TF Green Airport.

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Reviewed August 18, 2013

I have been here a a lot over last few years. The perfect location and free air port shuttle, Bring ease to the weary travler. I always upgrade to the club level where Alex always greets me ready with the best snacks and drinks. Its refreshing after a long day of travel to be greeted by name every time. From the front desk to the house keepers top notch in a world of hotels where they just treat you as just a dollar bill, this hotel treats you as if you were staying with family.

  • Stayed: August 2013
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Thank Travelerpapabear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded August 21, 2013

We appreciate the kind words and truly thank you for your loyalty. It is so meaningful to our team when we read these reviews. We do it because we care and we know we need to stand out from the competition. Our people make the difference and having great guests like you make it all worth the effort. Thank you for staying with us.

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Reviewed August 15, 2013

Older property but ok. The employees were very attentive. Needed some assistance on a couple of things from maintenance soon after checking but the maintenance man was very nice and took care of things. The club lounge was pleasant and the gentleman attending, Alex, was very helpful and friendly.

Stayed: August 2013, traveled on business
Thank Flyfast1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded August 21, 2013

Thank you for recognizing Alex and his committment to our Club Lounge service. Every encounter should leave you with a good feeling while you are staying with us. I am glad you found our maintenance team to be helpful as well. We appreciate your business and hope you will return soon.

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Reviewed August 15, 2013

Several new faces at the front desk and they all have been great. They compliment the fine existing staff like Alex in the club lounge who always makes the guests feel welcome, RIna in the morning who is always pleasant and Jamal, Mike and Jessica who always know my name and greet me with a smile (and remember my wake up call time!!). I stay there quite a bit and they always make me feel welcome. Rob and Sue do a great job managing the hotel for Sheraton.

Room Tip: Wednesday's are always fun and a great time to talk about the other locations around the world the guests (and staff) have visited
  • Stayed: August 2013, traveled on business
    • Value
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Thank tony h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded August 21, 2013

It is always a pleasure to have you with us and we are excited about the new team members. The first order of business is always making sure our new folks know how to make guests feel at home. We value your feedback and look forward to being your home away from home while your busy schedule keeps you traveling to PVD. Sincerely, we appreciate your business.

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