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“The best hotel experiance ever!!”

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Sheraton Providence Airport Hotel
Ranked #14 of 16 Hotels in Warwick
GreenLeadersBronze level
Reviewed July 29, 2013

I went with 2 friends on a road trip, stayed in many hotels, dealt with many people, and the Sheraton Providence Hotel was the most memorable experiance. Upon Check-in, the front desk staff were extremely personable and friendly. The rooms were spacious, comfortable, and very clean. The workout room and pool were clean and spacious/ We didn't hear any noise in the morning from children.There is enough parking for all the guests and we never had to worry about parking down the block. The WIFI was a little slow but that was OK because we didn't come for WIFI. Location was great for Newport, shopping, Sightseeing. Mike, Diana, and Charlie are just a few of the staff who did everything to make our stay a wonderful experiance. Our family's will be staying in this hotel later this season when they go on vacation and we will be staying in this hotel next time we are in RI.
Thank you for making our vacation awsome!!

  • Stayed: July 2013, traveled with friends
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Thank Esther E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded August 12, 2013

The best ever!!! Thanks to Mike, Diana and Charlie for making such a great impression. There is nothing better than creating special memories. It is the highest compliment we can get. Thank you so much for staying with us and sharing your story. We truly appreciate your business.

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527 - 533 of 767 reviews

Reviewed July 27, 2013

The Sheraton Providence Airport Hotel provided my wife and I an excellent experience when we stayed there in May of this year. Although the rooms are a bit dated, they were extremely roomy and comfortable. The staff were always friendly and helpful and the Club Lounge provided us with excellent snacks and friendly, helpful staff. Also, the hotel has plenty of car parking making it easy to drive to all the local attractions and not having to worry of there is a spot when we returned. All in all, a thoroughly good experience. We'll be returning to the hotel when we're in RI again next year.

  • Stayed: May 2013, traveled as a couple
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Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded August 12, 2013

Thank you for taking the time to post your review. Always a pleasure to read such nice comments. I especially enjoy reading about our friendly staff. Our people are what separates us from the competition. We hope to see you back here soon. Thank you for choosing Sheraton.

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Reviewed July 24, 2013

This is my second time staying staying at this property and it was wonderful again. We were checked in by James at the front desk who was very accomodating and professional.The rooms were clean and nicely decorated.( I do want to give a shout out to the gentleman who manned the front desk with James who did everything possible to make our stay as nice as possible.)
The club lounge offers a nice breakfast for those who have access.

Room Tip: Ask for a club level room, if it's not available ask for club lounge access.
See more room tips
  • Stayed: July 2013, traveled with family
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Thank mark k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded August 5, 2013

Thank you for staying with us during your recent travels. Jamal and the team at the front desk know that we need to stand out in order to earn your business. We know you have choices while staying near Providence's TF Green Airport. I am glad that our people are what helped create a lasting memory. Thank you for your business.

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Reviewed July 22, 2013

We booked this hotel on Hotwire for two nights while on a trip to Newport and Cape Cod. I got to say, this hotel was by far the most affordable within a 40 minute radius of our two destinations and was a fantastic price for the "3.5 stars" listed under Hotwire.

Upon check in, the front staff were polite but didn't really make an effort at being hospitable. I don't blame them since the lobby was so hot and humid and I wouldn't want to work in that climate wearing long shirts and pants. The elevator felt the same. Perhaps the air conditioner wasn't working in the public rooms. Our room however was nice and cool.

Our room was clean and the beds were comfortable. Other than that, we can tell that the hotel is rather old. Things like the carpets, bathroom ceilings and tub fixtures, and the walls, all showed their age. We also found a beetle crawling around the carpet..not sure where the poor guy came from but we took him outside. Showering was a bit of a challenge due to a lack of space - the handle bar took up space and the shower rod was not curved so at any given moment my arms were hitting either the shower curtain or the metal handle bar.

The wifi was also very slow but got the job done. We didn't use any other services so I can't comment on that aspect. We loved having brew-your-own Starbucks and Tazo tea in the room.

Overall, this hotel is good bang for the buck.

Stayed: July 2013, traveled with family
Thank aphroditehalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded August 2, 2013

Thank you posting such a thoughful review. We have fixed our public area AC. The failure of the equipment was certainly very poorly timed with the recent heat wave. I am certainly glad your room was comfortable. We learn a lot from reviews like yours. We always encourage our guests to share their stories. Thank you.

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Reviewed July 21, 2013 via mobile

Pros- comfy beds, clean room, nice staff, pool, and you cant hear the planes taking off at the airport.

Cons-broken shower and toilet, one of my outlets didnt work so I brewed my coffee in the bathroom, shower wasnt to clean, no fridge or microwave in the room, hallways were hot and need to be updated, the treadmills and elipticals are just inches from the pool so everyone watches you as you work out.

Its alright if you have a flight but not somewhere to stay for a long period of time.

  • Stayed: July 2013
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Thank Katrina603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded August 2, 2013

Thank you for sharing your feedback. I am truly sorry about the broken items in the bathroom. We learn from all the information that is shared on the review websites. As with all feedback, I will share it with the team so we can remedy the little things that impact a great experience.

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Reviewed July 20, 2013

We spent 2 nights at this hotel with three year old twins. Everyone was so accommodating. The staff at the front desk was so nice. They even called up to check and make sure our room was OK. Everyone who we passed in the hallway was so nice, wishing us a good day. the room was very quiet. The soundproofing was amazing. We couldn't hear the airplanes at the nearby airport at all. The beds had down comforters and pillows. Very comfortable. Everything was clean and well appointed. We had breakfast in the dining room both days. It was a great buffet of eggs, bacon, sausage, pancakes, potatoes, fresh fruit, pastries etc. Traveling with little ones is never easy, but the staff didn't hesitate to bring us high chairs and replace glass tumblers with cups they could handle. Chad was especially nice to us. We took a swim in the pool which was very clean and warm. Not crowded at all. I would definitely go back when we visit RI again.

  • Stayed: July 2013, traveled with family
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Thank spdwain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded July 22, 2013

Thank you for staying with us while traveling with your family. I hope you were able to take away special memories of your time here and take a lot of pictures of the twins. We all noticed them walking around the hotel. You are blessed. Thanks for taking the time to post your review and thank you for your business.

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Reviewed July 19, 2013

As titled, the Sheraton is my home away from home. Jamel (Front Desk) & Alex (Club Lounge) are truly assets to this hotel! At the end of an exhausting day, I am assured to be greeted with a smile. The customer service is EXCELLENT! Although, I would love to think (as a repeat guest) I am given "special" treatment; the fact of the matter is that I have witnessed this "special" treatment to all guests.

  • Stayed: July 2013, traveled on business
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Thank ShawnieQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded July 22, 2013

Thank you for posting your review. Jamal and Alex understand the importance of personalized service and make every effort to insure the Sheraton your "home away from home". We truly appreciate your business. The entire team is committed to earning your business on each and every stay.

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Additional Information about Sheraton Providence Airport Hotel

Address: 1850 Post Rd, Warwick, RI 02886-1501
Phone Number:
Location: United States > Rhode Island > Warwick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Warwick
#8 Business Hotel in Warwick
Price Range: $104 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Providence Airport Hotel 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
Minutes from downtown, Sheraton Providence Airport Hotel puts you in reach of city attractions - close to shopping, entertainment, many Colleges and Universities, and the Roger Williams Zoo. ... more   less 
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Also Known As:
Sheraton Warwick
Warwick Sheraton

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