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“Outstanding Customer Service”

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Hilton Garden Inn Providence Airport/Warwick
Ranked #1 of 16 Hotels in Warwick
Certificate of Excellence
Colorado, USA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Outstanding Customer Service”
5 of 5 bubbles Reviewed August 5, 2014

The hotel staff takes great pride in their customer service skills. They greet you by name and ensure that everything you need is available to you. The rooms are clean and comfortable and the onsite restaurant (IWT) is top notch.

Room Tip: Ask for a room that does not face Jefferson Ave. The road is busy at all hours.
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  • Stayed August 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dublinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisDePietro, Assistant General Manager at Hilton Garden Inn Providence Airport/Warwick, responded to this review, August 21, 2014
Dear Dublinn,

Thank you for your review. I am happy to hear the staff was so accommodating to you throughout your stay. We are very pleased that you enjoyed your room as well as dining experience at the Tavern.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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996 reviews from our community

Traveler rating
    724
    220
    40
    5
    7
See reviews for
278
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75
363
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Nutley, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 5, 2014

While a little off the beaten path the Hilton Garden Inn in Warwick, Rhode Island is well worth it. The service is great and very friendly and the rooms are very nice with all the amenities one would expect. The restaurant is excellent and if your a breakfast person don't miss the morning fare. The cook with open stove will make just about any egg combination to order.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Gary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisDePietro, Assistant General Manager at Hilton Garden Inn Providence Airport/Warwick, responded to this review, August 6, 2014
Dear Gary K,

Your great review is very appreciated by all of the staff here at the hotel. We are happy to hear that your stay was excellent. It is also great to hear about your breakfast experience especially Chef's Stews great eggs and omelets. We look forward to your next visit. Thanks again for your great review.
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Wading River, New York
Level Contributor
412 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed August 2, 2014

Nice and convenient location right off of I-95 - made for an easy drive to Newport and Boston. Staff was very nice and friendly. The gym and pool and very clean and very quiet - which is what I liked. Would definitely visit again.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank dennis1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisDePietro, Assistant General Manager at Hilton Garden Inn Providence Airport/Warwick, responded to this review, August 6, 2014
Dear dennis1027,

Thank you for your great review. We are so happy to hear that you found everything enjoyable and comfortable throughout your stay. Our location is always great for our guests when visiting Boston and Newport. We are happy to hear you will be back and hope to see you soon.
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Little Rock, AR
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 30, 2014

Great organization, good breakfast and very helpful staff. Restaurant on
property very good making it the perfect place to be near the airport. You
can actually turn in your rental car, wheel your suitcase a block and you
are "home".

Room Tip: I found their halls quiet - only noise was from the pool but that ended very early. If you are very...
See more room tips
  • Stayed June 2014, traveled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank ET1LittleRock_AR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisDePietro, Assistant General Manager at Hilton Garden Inn Providence Airport/Warwick, responded to this review, August 6, 2014
We are very happy to hear of your very positive stay with us. Our hotel's location is the closest to the rental car facility and we are glad that this worked out so well for you. Thank you for the five star rating and we hope to see you again.
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Coatesville, Pa.
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 24, 2014

I stay here frequently on business and this property continues to be my favorite Hilton Garden Inn. It is extremely convenient (3 minutes for the terminal), very well maintained, clean and has great dining onsite. The Hilton kitchen serves a great breakfast and the attached Iron Works Tavern is excellent for lunch and dinner. Be aware that they stop serving at 10pm in case you are arriving late. The best thing about the HGI, Warwick, RI is the incredible staff - the shuttle drivers, front desk staff, and restaurant crew are top notch! They really make me feel at home everytime that I visit.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Dean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisDePietro, Assistant General Manager at Hilton Garden Inn Providence Airport/Warwick, responded to this review, July 26, 2014
Hello Dean S,

Thank you for the great review. Our staff enjoys having you each time you visit us! We are very pleased to hear that we are your top pick hotel. We hope to continue exceeding your expectations on your future visits. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Starkville, Mississippi
Level Contributor
512 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed July 23, 2014

It's a long walk, but you could actually walk to this hotel from baggage claim at PVD in Warwick, RI. Take the moving sidewalk to Rental cars and walk across the street to the hotel. There is a restaurant adjacent to the hotel for dinner if you don't have a car. There is also a cooked to order breakfast like other Hilton Garden Inns.

Overall, the hotel is in excellent shape, and the rates are really not bad for an airport hotel.

  • Stayed June 2014, traveled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank misteron2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisDePietro, Assistant General Manager at Hilton Garden Inn Providence Airport/Warwick, responded to this review, July 26, 2014
Dear misteron2014,

Thank you for your 5 star rating! The staff here at the hotel is very pleased to hear you enjoyed everything during your stay. The hotel’s convenient location to the airport and rental car agency is a great convenience for our guests. The Interlink walkway can be used to access the hotel as you described or the hotel has a 24 hour complimentary airport shuttle as well. Thank you again for the review and we hope to see you on your next visit to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northeast US
Level Contributor
147 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

Pros - New, Very Clean, nice people, very short van ride (5 mins), and walkable to the terminal and rental cars.
Cons - None.
Bonus - As the airport rental car facility is a 5-minute walk away, you can book your rental for the next morning (if you are arriving at night) and drop it off 12 hours early (if you are leaving in the morning). We save about $100 doing this.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank SteelBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisDePietro, Assistant General Manager at Hilton Garden Inn Providence Airport/Warwick, responded to this review, July 26, 2014
Dear Steel Beach,

We are very pleased to read your review of your recent stay. Thank you for the great comments of the pros of the hotel. We are happy to hear that the location worked so well for you. We hope to see you on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Providence Airport/Warwick

Property: Hilton Garden Inn Providence Airport/Warwick
Address: 1 Thurber St, Warwick, RI 02886-1329
Phone Number:
Location: United States > Rhode Island > Warwick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Warwick
#1 Business Hotel in Warwick
#2 Family Hotel in Warwick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Providence Airport/Warwick 3*
Number of rooms: 160
Official Description (provided by the hotel):
This award winning 160 room hotel is located less than one mile from T.F. Green Airport and is easily accessible to Interstate 95. Many fine shopping malls, dining establishments, and commerce centers are located nearby making our hotel an ideal choice for business travelers and leisure guests alike. Our hotel is a proud member of the Hilton Family of Hotels of Rhode Island. We do offer 24 hour airport and limited local shuttle service, complimentary parking (including bus parking), high speed wireless internet access in all guestrooms and meeting rooms along with a complete 24 hour business center. The hotel's Garden Grille restaurant offers breakfast and evening bar. The attached Iron Works Tavern Restaurant serves lunch, dinner, evening room service and a full bar operating until 1am most evenings. The Pavilion Pantry features snacks, sundries, and soft drinks and is open 24 hours for our guest's convenience. All guestrooms feature the convenience of a refrigerator, microwave oven, and a keurig coffee maker. Each room is equipped with a large work desk with secure remote printing to the business center. Additional amenities include a fitness center, indoor swimming pool and whirlpool, valet service and guest laundry facility. ... more   less 
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Also Known As:
Hilton Garden Inn Providence Airport/Warwick Hotel Warwick
Hilton Garden Inn Warwick
Hilton Warwick
Warwick Hilton Garden Inn

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