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“Great staff!”

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Courtyard Providence Warwick
Ranked #7 of 16 Hotels in Warwick
Certificate of Excellence
Reviewed July 23, 2012

We spent one night here because of the location near the airport (only 3 miles away). Have never stayed anywhere with a nicer, more upbeat and helpful staff! Someone called to make sure our room was ok after we checked in. The staff member that checked us in suggested we take our rental car back that night and sent a shuttle to pick us up. The shuttle driver had a little trouble finding us at the airport but Heather stayed in communication with him and us until he got there. The next morning we took the 5 am shuttle directly to our departing gate for a 6:30 am flight -- painless! Other businesses could take a lesson for this hotel's customer service.

There is nothing much in the way of food close by but we drove just 6 miles to Al Forno (restaurant) in Providence. Delicious!

  • Stayed: July 2012, traveled as a couple
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Thank coastalgardener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this reviewResponded August 3, 2012

Good Morning coastalgardener:

Thank You for taking the time to provide a TripAdvisor response regarding your recent stay with us here at the Courtyard Warwick. We appreciate all of your generous comments regarding the staff and accommodations.

We take a lot of pride in ensuring our guests are comfortable and have a great experience while staying with us.

We hope that you will stay with us again in the future if your travel brings you back to the Warwick RI. area. Thank You again for choosing the Courtyard for your travels.

Sincerely,

Sean Riccard
General Manager

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Reviews (278)
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225 - 231 of 278 reviews

Reviewed July 22, 2012

Arrived on Saturday afternoon. Check-in was smooth and efficient and we were upgraded to a suite - they said because we're Marriott Rewards members.
The suite was the real thing. Separate living room, two TV's, two thermostats, wet bar with fridge and microwave. There was no minibar, which was fine with us. The suite was very spacious and included a balcony with a table and a couple of chairs. WIFI was free, fast and dependable.
Hotel is right off I95. Easy off and on and 10 minutes to downtown Providence.
Three minor complaints: the curtains at the door to the balcony were jammed making them difficult to open or close. The latch on the bathroom door was stuck in the recessed position so the door could not be latched or locked. Most annoying, the drain in the shower was extremely slow, although water pressure was fine.

  • Stayed: July 2012
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Thank JohnAndTheresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this reviewResponded August 3, 2012

Good Morning JohnAndTheresa:

Thank You for taking the time to provide us with some feedback regarding your recent stay with us. When available we like to treat our valued Marriott Rewards members with a complimentary upgrade to show our appreciation for your loyalty.

With regards to the room, I appreciate you alerting us to the deficiencies and I apologize for any inconvenience that you experienced. We addressed the items you mentioned immediately.

We hope that you will choose us again in the future. Thank You again for choosing the Courtyard for your travels.

Sincerely,

Sean Riccard
General Manager

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Reviewed June 29, 2012

We recently stayed in the Courtyard Providence Warwick for 3 nights while visiting friends in the area. We found the hotel to be clean and comfortable with a friendly and helpful staff. The pool and hot tub area was clean and in good shape and the fitness equipment was up-to-date in an inviting atmosphere. This is a place I would definitely recommend.

  • Stayed: June 2012, traveled with family
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Thank Becky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 1, 2012

Good Afternoon blrry:

Thank You so much for taking the time to write such a nice TripAdvisor review regarding your recent stay with us. We appreciate all of your positive feedback and hope to see you again in the near future.

Sincerely,

Sean Riccard
General Manager

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Reviewed June 22, 2012

Property located near highway two exits from airport and was undergoing renovation when we visited with cramped but adequate parking. Nice lobby with food service/bar which was nice since there are no restaurants within walking distance. Room was generously sized with very high ceilings (nice echo chamber) well appointed with small fridge and microwave. Rate included free wifi, nice gym, pool and hot tub. Staff was friendly and helpful, we’ll stay again if we are flying out of that airport.

  • Stayed: June 2012, traveled as a couple
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Thank Roadgeeks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 1, 2012

Good Afternoon Roadgeeks:

Thank You for taking the time to write a review about your recent stay on TripAdvisor. We appreciate your feedback and hope to see you again in the near future.

Safe Travels,

Sean Riccard
General Manager

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Reviewed June 15, 2012

I have to say that this place has to be the best Courtyard I have ever been at. The staff was gracious and just flat out nice. See Amanda in the Bistro if you would like a drink of a bit to eat. That woman KNOWS customer service!

  • Stayed: June 2012, traveled on business
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1  Thank Katiasul2_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this reviewResponded June 17, 2012

Good Morning Katiasul2_12:

Thank you for your very generous comments regarding your recent stay at our hotel. We appreciate your feedback. Amanda and the rest of the hotel team are definitely assets to our hotel and I am glad that you had an enjoyable experience.

We hope that you will stay with us again in the future if your travel allows.

Sincerely,

Sean Riccard
General Manager

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Reviewed June 7, 2012

We visited the Courtyard Providence/Warwick April 6th thru the 8th and found the hotel to be very clean and comfortable. I can't say enough about the staff members who were very friendly and knowledgable. The restaurant staff members were exceptional! Great food and service! My family enjoyed the indoor pool and spa during the visit.
The hotel is a short distance from the highway so it was easy to travel a few miles North to Providence, to visit the Providence Place Mall.
We had a very good experience and would recomend this hotel!

  • Stayed: April 2012, traveled with family
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Thank GregoryM2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this reviewResponded June 17, 2012

Good Morning GregoryM2:

Thank you for taking the time to write such a nice review about our hotel on TripAdvisor. It is always a pleasure to read such wonderful comments. We certainly appreciate all of your positive feedback.

We hope if your travel brings you back to the Warwick area that you will choose our hotel again.

Sincerely,

Sean Riccard
General Manager

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Reviewed June 1, 2012

During my 3 week road trip in New England I stayed in lots of different motels, hotels and inns and my guide book sent me to Warwick for affordable motel options. Having never stayed at a Courtyard before I decided to try it and just walking in to the lobby after a long day of travel made my day. It looks bright, inviting and comfortable. Front desk staff was very friendly and amicable. Room was very nice with a king size bed, very comfortable duvet and pillows, a small couch, a small balcony. Also the lay out of the room is a bit different from other motels I stayed at with a bed facing the balcony and the fridge and micro hidden behind a little wall around the corner which keeps the noise from the fridge away. The room was very clean and modern and I was sad to have to leave after just 1 night. Only down side is the industrial location. Not a lot to do.

  • Stayed: May 2012, traveled as a couple
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3  Thank Syltan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this reviewResponded June 17, 2012

Good Morning Syltan:

Thank you for taking the time to write such a nice TripAdvisor review regarding your recent stay with us. I am glad to see that you enjoyed our hotel and the staff. We appreciate your feedback.

We hope that if your travel brings you back to Warwick we will see you again.

Sincerely,

Sean Riccard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Providence Warwick

Address: 55 Jefferson Park Rd, Warwick, RI 02888-1015
Phone Number:
Location: United States > Rhode Island > Warwick
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Warwick
#2 Romantic Hotel in Warwick
#3 Family Hotel in Warwick
Price Range: $150 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Providence Warwick 3*
Number of rooms: 92
Official Description (provided by the hotel):
The Courtyard by Marriott Providence Warwick accommodations are perfect for any Rhode Island traveler. This Providence Warwick hotel is close to Downtown Providence, the RI Convention Center and near TF Green Warwick Providence Airport. Whether in RI for business or pleasure, guests enjoy the central location & smart choices this Courtyard provides. Courtyard Warwick Providence guests enjoy easy access to Newport, Providence, Foxboro Stadium, & Dunkin Donuts Center - home to Providence Bruins Hockey Team. Visitors looking for a hotel near Brown University, Providence College, Johnson & Wales, and the University of Rhode Island find the Courtyard Providence Warwick an ideal location. Beautiful RI beaches, Twin River Casino and the unique Providence WaterFire experience are also near the Courtyard Providence Warwick hotel. All guestrooms have NEW flatscreen TV's. Stay connected in our hotel with complimentary high-speed Internet & Business Center & stay fit with our heated indoor pool, fitness center & Jacuzzi. ... more   less 
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Also Known As:
Courtyard Providence Warwick Hotel Warwick
Courtyard Warwick
Warwick Courtyard
Warwick Marriott

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