A reservation for this Hotel was made on Travelocity and later cancelled appropriately and accepted by Travelocity. However, the hotel later charged the credit card $153 for the stay (which never occurred). When Travelocity tried to contact the hotel about the charge, (after we called and were told we had to work throught Travelocity), the person who answered the phone was rude to the agent from Travelocity and hung up on him (according to the agent) and then immediate calls back were met with an answering machine. The next day, a different agent from Travelocity had no better luck.
Working with Travelocity takes a lot of time for each phone call and after contacting them on March 4 this year and sending information to them (fax) on March 5, followed up by numerous calls, we still have no resolution. I can not tell yet if we will. Unfortunately we did not discover the charge until I was reviewing credit card bills for taxes.
Beware of both companies.
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- Also Known As:
- North Kingstown Budget Inn