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Howard Johnson Middletown Newport Area
Ranked #3 of 18 Hotels in Middletown
Certificate of Excellence
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1,545 reviews from our community

Traveler rating
    729
    637
    132
    34
    13
See reviews for
683
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72
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
GOFFSTOWN
1 review
Reviewed November 12, 2012

We were very pleased with the cleanliness of our room. The location was very convenient to downtown Newport. We would definitely stay here again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Doreen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed November 6, 2012 via mobile

Maintanence had to come fix the toilet 5 times do to it not flushing. We had to keep the bathroom door closed due to the stench coming from the bathroom. The hot tub gave both my kids, myself and my guest a rash (pseudomonas follicultis) commonly known as hot tub follicultis. When the gm was notified, she was quite rude and refuses to take responsability. We didnt even get an appology. One would think that if your hotel was the reasoning behind getting 2 young children sick, you would be a little bit nicer. Even though we have medical documentation, she still denies it came from the hot tub there. 'we get our water checked monthly so it couldn't be from here.' there is only one way to get it and since I do not have a hot tub at my house, it has to be from there.
The staff at the front desk were pleasent and very helpful. Coffee avalible day and night was also very nice.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mamabear2177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoNewport, General Manager at Howard Johnson Middletown Newport Area, responded to this review, November 12, 2012
I am sorry for the problems that you and your family are experiencing. Medical problems of the type you describe can be very uncomfortable. Please be assured that we take reports of this nature very seriously. I have observed from your TripAdvisor profile that you also stayed at another Middletown hotel and have commented on their swimming facilities and have given them a similar Trip Advisor rating. While I can’t comment on your experience at the other hotel I would like to respond to your experience at the Howard Johnson Inn. Please know as soon as your concerns came in we took the immediate action to investigate the situation. Our pool and whirlpool are tested 5 times each day and a record is kept of those readings. I reviewed all pool and whirlpool records during the time you stayed with us and the information indicates that the chlorine and pH levels were in the correct range as dictated by the RI Department of Health. As a precautionary measure, I also contacted the RI Department of Health: the health inspector came down and checked our pool and whirlpool records and tested the water in our pool and whirlpool. Her findings were that our hot tub and pool were and are properly maintained. Thank you for bringing your concerns to my attention and for the opportunity to investigate them.

Regards,

Karen Blomstedt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Middletown Newport Area

Property: Howard Johnson Middletown Newport Area
Address: 351 W Main Rd, Middletown, RI 02842-6309
Phone Number:
Location: United States > Rhode Island > Middletown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Middletown
#4 Business Hotel in Middletown
#5 Romantic Hotel in Middletown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Middletown Newport Area 2*
Number of rooms: 115
Official Description (provided by the hotel):
Complimentary Deluxe Continental Breakfast, Indoor pool, whirlpool, sauna, fitness rm, business center, free HS Internet, Applebee's Restaurant attached, located 2 miles from downtown Newport, 1 mile from Newport Navy Base and corporate parks. ... more   less 
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Also Known As:
Howard Johnson Inn - Newport Area / Middletown Hotel Middletown
Howard Johnson Middletown
Howard Johnson Newport Middletown
Middletown Howard Johnson

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