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“THE MOST UNCOMFOTABLE SOFABEDS AND NOISY AIRCONDITION...”

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Residence Inn Newport Middletown
Ranked #4 of 18 Hotels in Middletown
Certificate of Excellence
Reviewed October 27, 2013

I stayed one night at this hotel and i coulnt sleep at all..all rooms has one king bed and two one sofa bed..we were two friends he was ok on the king size bed but the sofa bed was so uncomfortable .it was the worst quality mattres ..it was terrible..so keep in mind if you are two friends and want to sleep in two different beds dont stay at this hotel..one of you will not get any sleep......also air condition makes so much noise in the room

  • Stayed: October 2013
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Thank Selcuk A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this reviewResponded October 28, 2013

I am sorry that the pull out sofa was not comfortable for you. I can understand how frustrating it is to not to get a good night's rest. Thank you for discussing the problem with our associates so that an adjustment could be made to your account. If you are in the area again you may find our 2 bedroom suite a good option when you need 2 beds. Again, my apologies for the problem with the sofabed and the air conditioning.

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218 - 224 of 405 reviews

Reviewed October 22, 2013

We stayed here for a bachelorette weekend and had a 2 room suite with a kitchen. The rooms were spacious and each had their own bathroom. The kitchen was an added bonus! It worked out great. The room was really clean and so were the bathrooms. The staff was pleasant. We got a breakfast included. It was a standard breakfast and it had a waffle maker which was awesome. Lots of fresh fruit :) Overall we had a great stay and the taxis got their very fast to bring us into Newport.

  • Stayed: April 2013, traveled with friends
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Thank cderby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

This residence inn has large clean suites, as advertised. Service was excellent, and prompt. Breakfast was passable, however not remarkable. The location is not particularly desirable, however overall a solid experience.

Stayed: August 2013, traveled with family
Thank MayTrip2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

We spent a three day weekend at the Residence Inn and could not of been happier. The rooms were very clean, comfortable and roomy. It is a short drive into Newport which we did not mind at all. The price was so much better then the hotels in town. we had a special package which included passes to 3 mansions and a $75 dinner credit at a choice of 5 very nice restaurants. the staff at the front desk was very friendly and extremely helpful.

  • Stayed: October 2013, traveled as a couple
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Thank AKB876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this reviewResponded October 22, 2013

We are pleased to hear that you had a perfect stay and ejoyed getting a lot more for your money by staying with us. Our rates and packages are well worth the 2 mile drive. Thank you for mentioning how clean the suites were - our housekeeping staff will appreciate the recognition. We hope to see you again.

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Reviewed October 7, 2013

My spouse and I (and our dog) just returned from a five night vacation stay at the Residence Inn at Newport-Middletown. My compliments to the staff for making us feel welcome and right at home. The location was great, the room was clean and comfortable and the breakfast and managers evening social events were excellent but it was the friendliness of the staff that was the icing on the cake. There were two ladies in particular who we chatted with our first night at the pizza social event and who we saw almost every day of our stay. I wish we'd had gotten their names but they took the time to chat with us and ask how our vacation was going at every chance. We saw them almost every morning keeping the excellent breakfast buffet stocked and they always had a smile and a kind word. One of them even made Tortellini Soup for the "World Vegetarian Day" themed managers social! While these two ladies really stood out for their vivaciousness, the rest of the staff were friendly and courteous as well. Always a "good morning" and a smile from everyone from the front desk staff to the maintenance guy to the house keeper. Thanks for helping make our vacation stay excellent!

  • Stayed: October 2013, traveled as a couple
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Thank wilmadog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this reviewResponded October 22, 2013

It was a pleasure to read your comments about our staff and how they made the difference for you. Noting that you were here for 5 nights, I'm sure you enjoyed having some extra space in your suite to spread out and the ability to travel with your dog. I will be sure to pass along your comments to everyone, including the two ladies you mentioned. Thank you for staying with us!

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Reviewed October 6, 2013

I would never stay at this Flea Infested Hotel ever again! My small dog, which is never out of my arms, stood in the room with me for 2 nights and when I got in my car to take her home, she was scratching profusely. I rushed her to the vet the next day and found out she had caught fleas within the last 24 hours. She had been no where else but in our hotel room. There were animals everywhere in the hotel and clearly the hotel is infested. Stay at your own risk!

  • Stayed: September 2013, traveled as a couple
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Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this reviewResponded October 22, 2013

I am sorry that your experience was unsatisfactory. Because we know that fleas can be a problem when staying at a pet friendly hotel we do take exptra precautions to prevent a problem. As soon as I was made aware of your experience we did have a pest control company inspect & test the premises, and they did not find evidence of fleas. I am sorry that your dog had fleas but I respectfully would suggest that other possibilities be considered. I'm glad that you took the dog to the vet for proper treatment.

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Reviewed October 6, 2013 via mobile

Clean with friendly staff. Comfortable all around. Got us a crib for the baby in record time. convenient to downtown Newport and a good nights sleep. Gave us adjoining suites with other family. Overall a good experience. Will look for this chain again elsewhere because we can separate from the kids for some space!

Stayed: October 2013
Thank Beautifulday621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Newport Middletown

Address: 325 W Main Rd, Middletown, RI 02842-6309
Phone Number:
Location: United States > Rhode Island > Middletown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Middletown
#3 Romantic Hotel in Middletown
#6 Family Hotel in Middletown
Price Range: $144 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Newport Middletown 3*
Number of rooms: 97
Official Description (provided by the hotel):
Newport County's newest hotel featuring 97 spacious suites, each with full kitchen and separate areas for sleeping, eating, working and relaxing. Enjoy the indoor pool, whirlpool, sport court, business center, guest laundry and all the comforts of home including free HS internet, complimentary hot breakfast buffet and social hour Monday, Tuesday & Thursday evenings. Beer & wine bar. Just 2 miles from the scenic attractions of Newport, yet nearby to the Navy Base and Corporate Parks. ... more   less 
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Also Known As:
Residence Inn Newport / Middletown Hotel Middletown
Residence Inn Middletown
Middletown Residence Inn

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