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“So-So” 2 of 5 bubbles
Review of Comfort Inn Middletown

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Comfort Inn Middletown
Ranked #12 of 18 Hotels in Middletown
Fort Smith, Arkansas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“So-So”
2 of 5 bubbles Reviewed July 3, 2014

Staff needs more training and management needs to whip the place in shape. There is a sense of lack of organization at this hotel. The lock quit working on our door and evening staff did not know how to get in, nor did she have access to other staff members phone numbers to contact maintenance. She was eventually able to contact someone to come let us in our room. Instead of giving us a new room, she asked us not to close the door all the way if exiting our room and informed us that maintenance would be in at 8am. Didn't seem like an issue, however I mistakenly left a suitcase in our room the next morning. With 4 staff members at the desk, it would have been nice if one knew how to open the door. No....we had to wait on maintenance who was late getting in.
Another issue-called about a missing item and was not called back. I called a second time and was called back, but they did not locate the item. Since we had 2 rooms I asked if they checked both room and they had not, but would check the second room and call me back. I was never called back and have since given up.
Breakfast area is in a small room that accommodates few guests, but it was decent.
The location was good and we could walk to several restaurants. The evening staff was friendly and seemed genuinely apologetic.
I would not recommend this hotel, nor stay here again.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank lovepuzzles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
    37
    85
    61
    18
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Stanwich, Connecticut, United States
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 28, 2014

We go to Newport every June and usually stay at one of the historic B&Bs, but this time I wanted to try something different. So we booked at the Comfort Inn for $130 a night, much less expensive than the B&Bs. It is only 2 miles from all the touristas on Thames Street, so you can walk into town if you want, but it is right across from a beautiful beach. There are several restaurants within walking distance including the notorious Flo's Clam Shack.

We were (un)fortunate enough to get room 128 which opens directly into the lobby and the indoor pool. It was not noisy at all, except for some truck traffic on the street. The beds were incredibly comfortable and lots of pillows, a funny plastic blanket, but who cares.

There is free WiFi, but like most places we have stayed at recently, it is not good enough to watch Netflix on your iPad or remote access you office computer, so it's a good idea to bring your own hotspot, which we always do now.

Room Tip: Room 128 is "in the lobby" :)
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  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluffton, South Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 21, 2014

The accomondations were very comfortable and a great location to tour the mansions and the city of New Port RI we were there three nights and had a wonderful time on our visit. It has a pool and laundry facilaties available.
I

Room Tip: ask for a ocean view
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medina, Ohio
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed June 18, 2014

Stayed here last week for a wedding at the beach . Staff was friendly and accommodating . Breakfast was what would be expected for continental breakfast with room. Right across the street from beach and wedding venue. Short walk to the cliff walk and not too far from the town of Newport . We had a nice stay .

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mindy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Succasunna, New Jersey
Level Contributor
409 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed June 11, 2014

this hotel is very nice and the location is good . there are plenty of eating places around it also .the staff was very pleasant and helpful .nice pool area and the front of the hotel has ocean views .

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JohnGross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willington, Connecticut
Level Contributor
139 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed June 6, 2014

Stayed here June 4th for a wedding which was held at Easton beach. Our room had a comfy king bed, the bathroom was spotlessly clean. Breakfast was a normal continental. Front desk Natalie was very helpful.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ralphy57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed May 16, 2014

Stayed here on a very quiet night before the beginning of the season, so all was well as far as noise was concerned but the lake view was only a glimpse! Very competitive price but the tariff rises steeply for a weekend night. Front Desk staff were very helpful and knowledgeable about sights to see and things to so. The indoor pool was coolish but the warm environment more than made up for that. Complimentary tea and coffee in the lobby and a newspaper in the morning were nice touches. The beds were comfy and pillows soft - the room itself was clean and nicely decorated. The location was superb - right opposite the Atlantic Beach Club and a few more steps to the beach.

One minus: the curtain didn't quite cover all of the window - who knows why not! The other minus is that the only entrance is from the car park up in the lift to the lobby, past the laundry - this could do with some creative ideas to make it more welcoming as it is a bit off putting. Lovely continental breakfast included in the price was a welcome bonus. We were very glad that we booked this hotel and will highly recommend it.

Room Tip: Ask for an ocean not lake view.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NomadPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Middletown

Property: Comfort Inn Middletown
Address: 28 Aquidneck Ave, Middletown, RI 02842-5608
Phone Number:
Location: United States > Rhode Island > Middletown
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Middletown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Middletown 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Comfort Inn Middletown Hotel Middletown
Middletown Comfort Inn

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