Two hours to get the meal. The two orders of Tempura were cold. The rice with two meals never arrived. Two appetizers never arrived and were finally cancelled. One side order with a meal only arrived after two requests. The Bento Box was cold. The waiter was pleasant but completely inexperienced and incompetent. There seemed to be no communication between the wait staff and the kitchen. The place was only half full so there should not have been a service problem. The table next to our became completely irritated in the middle of their meal, demanded the check and left. Guesss they were enduring the same problems as we were. Two of our party of seven had severe stomach problems later that night. Better to eat at a fast food joint!