My husband and I checked in late (10pm) and were worried about the room type being available (it's happened before). The clerk was very nice but was very busy. He was on the phone, and with another guest at the front desk. He looked at me and mouthed "one more minute" and smiled. I thought that was cool. We got set up in the room type we requested and went right to bed, very tired. We're early risers and went to the breakfast area around 5:30am. The man setting up the breakfast was scrambling to get everything set up for the 6am opening. There was a stack of USA Today newspapers for us to read so we just took some coffee and read for a bit waiting for the breakfast to open. I was blown away when the breakfast worker came over to us with 2 small plates of danishes and muffins and said, enjoy, I like the company. The hotel is just like many others in terms of location and cleanliness, but the people that work there blew me away. Many smiles and hellos and goodbyes and my pleasures. I We go to Newport 2 or 3 times a year. I'll come back to this hotel definitely. Mainly because of that nice breakfast man.
- Official Description (provided by the hotel):
- Located just minutes from downtown Newport, Beaches, The Newport Mansions and so much more; Holiday Inn Express Middletown is the perfect retreat from a long day of adventures and exploration. ... more less
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- Also Known As:
- Holiday Inn Express Middletown / Newport Hotel Middletown