We were guests at the property this week for our anniversary for two nights and I wanted to share with you our experience.
First of all, we have not stayed at the hotel since 2008. This was before the renovation of the historical building and the construction of the suites building. What I remembered was that the rooms were small and old. The staff was not attentive. Even though the breakfast was free, it was not particularly well done.
We have returned to Newport several times since and have always stayed at the larger hotels by the harbor. This time around, we were recommended to stay here by friends of ours who stayed here last year. They said to give it a try again despite our previous lackluster experience.
What a phenomenal turn around! Bravo!
We were greeted by the Front Desk Manager, Eric Kioko,who was courteous on the phone when giving directions and even better in person. Eric was warm and well spoken. He greeted us as if we were family and recommended a 1 bed room suite facing the pond. Frank at the front desk was also warm and efficient.
When we saw the suite we could not believe it. Everything was immaculate and properly placed. It was spotless and beautiful. Housekeeping must be commended for the job that they did. Not a water mark on the faucets, not a spot in the kitchen either.
We had dinner by the hotel restaurant suggested by a Server Supervisor, Peter. He explained everything on the menu and suggested a wonderful dinner. We were even greeted by the chef later, who we remembered from the Viking Hotel.
Anyway, it was a special and relaxing stay. We will take up Mr. Kioko's suggestion and stay with them longer next time and we shall tell all our friends who normally stay by the harbor side that this is "the" place to stay in Newport . They have done a terrific turnaround on this property and the selection of their staff is to be commended. Lastly, the photo on the hotel site is photoshopped so it looks like it is directly on the beach but it is not. Additionally, you have to go across the street to get to the gym, plus there no ice machine on our floor or make up mirror in the bathroom. No big deal.
Definitely the best kept secret in Newport.
- Official Description (provided by the hotel):
- Located along the sandy beach of one of the most famous resort destinations, the Newport Beach Hotel and Suites stands as the freshest face of Newport. With its meticulously restored gambrel-style historic hotel and contemporary shingle addition, this seaside resort combines historic charm with contemporary sophistication. The original hotel completed a multi-million dollar restoration and the new suites addition, adjacent to the original hotel, features the largest and most luxurious guest rooms in Newport County. ... more less
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- Also Known As:
- Newport Beach Hotel