We recently stayed at the Courtyard Marriott in Middletown. Middletown, is the town right next to Newport, and a 15 - 20 minute drive to the Wharf area where many of the restaurants and shops are in Newport. We used our GPS and the hotel was easy to find. The receptionists at the front desk were very friendly and helpful. Gave the impression that they were glad we were staying there, which I feel was very nice. When I asked where the elevator was, she said it was easiest if we got back into our car and drove around the back and came in that door, because that was where the elevator was located. I travel all of the time and I have never stayed in a multi story building that didn't have a Lobby elevator. Before we checked in, we unloaded our luggage (5pcs) and groaned at the thought of having to load it up again. She said it unfortunately was a long walk to the elevator, but our room was on the 2nd floor, right above the Lobby and next to the stairs. Our one suitcase was really heavy and I hated the thought of trying to carry it up the stairs. As we were deciding what to do, a Marriott employee named Mark was walking by and graciously offered to help us with our luggage. I'm not sure what his position is, but he wasn't a bellman. I think he took pity on us, because he not only assisted us he actually carried all of our luggage up the two flights of stairs. He said we were there to relax and enjoy our stay, not struggle with our luggage. He pointed out the amenities in our room and told us that if we wanted to have a cocktail or something to eat, the Lounge was open. Mark could not have been any friendlier and was such a great representative of the Marriott brand. He should not be working in the background, with his personality he should be working at the Front Desk. He is definitely an asset to your hotel.
Because of the elevator location, I wasn't going to give a the hotel 4 star rating, but because of your employees, they're hospitality made up for this inconvenience.
- Official Description (provided by the hotel):
- The Courtyard Newport Middletown provides greater flexibility and choices for our guests. As one of the premier hotels in Middletown, RI, our 148 spacious guest rooms and suites offer luxury bedding, large work desks, ergonomic chairs, flat-screen TVs, and more. Unique among Middletown, RI hotels, our signature GoBoard(R) enables guests to stay current with the latest news, weather, and airport conditions. The Bistro - Eat. Drink. Connect.(R) - serves freshly-prepared meals, Starbucks(R), and evening cocktails. Our business center, with high-speed Internet access and complimentary printing services, stands out among nearby Newport, RI hotels. Business travelers will appreciate our convenient location and 1,449 sq. ft. of meeting space. Our hotel in Middletown is also ideal for students and parents interested in St. Georges School, Portsmouth Abbey, URI, Salve Regina, Roger Williams and Brown Universities. The Courtyard Newport Middletown, RI hotel offers the ultimate in productivity and relaxation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Orbitz, Hotwire, Travelocity, Hotels.com, Priceline, TripOnline SA and HotelQuickly so you can book your Courtyard Newport Middletown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Newport Middletown Hotel Middletown
- Courtyard Middletown
- Middletown Courtyard
- Middletown Marriott