My husband and I live in this neighborhood and love to have a place to run to on weekend mornings for great muffins and croissants. However, we've been doing less of that for one reason only: every time one of us went to this bakery, we felt unwelcome. After standing aside for friends of the guys behind the counter, we always got treated with neutrality at best. Sometimes we'd get an eye roll when asking for something we forgot to mention intially. Always minimum recognition that we were even standing at the counter. Just little things, but we decided we should spend our hard earned money elsewhere, where it's a little more appreciated....I know a lot of people love this place and will say they never had this problem, but this has been our experience.