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“Very Nice Place to Stay”

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Best Western Westgate Inn
Ranked #15 of 25 Hotels in York
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340 reviews from our community

Traveler rating
    91
    111
    65
    37
    36
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70
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ovid, New York, United States
Level 4 Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 4, 2013 via mobile

Not the worst place to stay but I would probably not return simply due to the smell of smoke throughout the hotel. The staff are friendly and the rooms a good size but our room reeked. The hallway smelled of incense as if they were trying to hide the smell, but it did not work. My clothing smelled as a result of the room. This hotel would be best for those staying briefly in the area looking for a cheap alternative without worrying about having to sleep in filth. I would not suggest that this hotel is not worth staying at, but it will not be my choice in the future.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaime P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meg S, General Manager at Best Western Westgate Inn, responded to this review, June 6, 2013
Dear Guest,

Thank you for leaving a review regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. While our third floor is half smoking and half non-smoking, our first and second floors are smoke free. In the future, you can request to be placed on the 1st or 2nd floor. Once again we do apologize for any inconvenience this may have caused you.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 717-767-6931.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn
Report response as inappropriate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkridge, Maryland
Level 4 Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 28, 2013

For the price, this hotel was dirty, filthy, and the air conditioner unit made loud noises from 1am til 3am when we shut it off.

We told the front desk person the next day and her comment was why didn't you call the desk, we would have moved you to a new room.
Sorry, but at 1am we were not into moving to another room.
Shower had this disgusting mat in it that was not clean. Needless to say we didn't shower.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meg S, General Manager at Best Western Westgate Inn, responded to this review, May 29, 2013
Dear Guest,

Thank you for leaving a review regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 717-767-6931.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Kansas
Level 5 Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 2, 2013 via mobile

I was in York to conduct a training class. I stay in Best Western's all over the US and the Inn is one of the best. Very clean, quiet and convenient. If you're not on a low-carb diet, the breakfast is good. The make-your-own waffles are great and there is a nice selection of fresh fruit, yogurt, cereal and bagels. Coffee, hot chocolate, tea and juice are also available.

I thought the rates were quite reasonable. There are several chain restaurants within easy walking distance. I would recommend this Inn to anyone wanting to stay in York.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick_from_KC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lester, Pennsylvania
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 30, 2013

nice and clean, had great water pressure on the 2nd floor,plenty of selection for the breakfast . bed and pillows were soft and one problem I had was there were ants in bathroom and near the window and I would stay here again

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DennisA917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Tripoli, Pennsylvania, United States
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 22, 2013

We go to York to attend Cabin Fever Model Engineering Expo. We have been staying at this Best Western for 6-7 years now. The Inn is very clean and quiet. We eat breakfast there before going to the show. The make-your-own waffles are great and there is a nice selection of fresh fruit, yogurt, cereal and bagels. Coffee, hot chocolate, tea and juice is also available.

I thought the rates were very reasonable. We stayed 3 nights. There are several chain restaurants within walking distance. I would recommend this Inn to anyone wanting to stay in York.

Room Tip: I did request a room on the first floor but our room was on the second floor. There is an elevator...
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elaine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Westgate Inn

Property: Best Western Westgate Inn
Address: 1415 Kenneth Rd, York, PA 17408-2235 (Formerly BEST WESTERN Westgate Inn)
Phone Number:
Location: United States > Pennsylvania > York
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #15 of 25 Hotels in York
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Westgate Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Westgate Hotel York
Best Western York
York Best Western

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