Stayed in the Best Western Westgate Inn lastnite, I booked and guaranteed reservation ahead of time and confirmed that I will be checking in early, 8a.m due to traveling. When I arrived my room was not ready, it was the King- Jacuzzi Suite, which I paid a pretty penny for, I had to check into a lower class room, wait over an hour for the room to be cleaned, and then transfer all my items into new room without any assistance from front desk or housekeeping. They didn't even bring my new room keys to me, The service overall was not what was expected since I am a gold points member, I was never offered a discount on the room even though I waited over an hour and checked out at 5p.m, I have no plans on staying there again.
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- Also Known As:
- Best Western Westgate Hotel York
- Best Western York
- York Best Western