When we walked in, it was dark & dingy. We had heard good things, so we ordered our food. The food came, and we had a problem with the pulled pork sandwich. We showed it to the waitress, who agreed with us and took it back to the kitchen, only to come straight back saying that the manager said that there's nothing they could do for us. The waitress was apologetic, but ended up with a bad meal, and they would not make it right. Normally, I expect restaurants to make things right for their customers. If they make a mistake, fix it. Don't stick the customer with a bad meal. But they have a different customer service philosophy. If you go to this place, don't expect them to stand behind their food.
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