When arriving to check in, the woman at the front desk knew me by name even though I'd never stayed there and seemed genuinely relieved/happy to see me as if she was waiting up just for me. It was unexpected and nice. My HHonors number wasn't on file with the reservation, so she added it for me. Unfortunately, I only stayed for 1 night, so I didn't get to take full advantage of the hotel features, but it was very clean and very nice. I was a little disappointed that the morning breakfast crew didn't say hello to me as they were taking care of their section, but they did a nice job keeping it clean and stocked, so I can't really fault them too much for it. The woman at check out was also very friendly and a maintenance worker I passed in the hall also acknowledged me and we exchanged pleasantries. It really does make the difference, in my opinion, that most of the time Hilton property employees engage in that extra level of service. Too often in the service industry, that smile and greeting to every customer is being lost. I'll always go back to places that get this right and this Homewood suites did a pretty decent job of going that extra mile.
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton is York County's all suite and extended stay hotel, offering unique rate tiered discounts based on your length of stay. Our property is located in northern York and provides easy access to and from Interstate 83 and Route 30. Our beautifully appointed guest suites are 35% larger than the average hotel room, providing room to work and the space to relax. The hotel is within close proximity to many Fortune 500 companies, shopping malls, restaurants, sports complexes and companies that offer factory tours. The Homewood Suites by Hilton - York is the perfect choice for guests with long term lodging needs. ... more less
- Reservation Options:
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- Also Known As:
- Homewood Suites By Hilton York Hotel York