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“Nice place, breakfast could have been better”

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Hampton Inn & Suites Newtown
Ranked #1 of 1 Hotels in Yardley
Certificate of Excellence
Collegeville, Pennsylvania
Level 5 Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Nice place, breakfast could have been better”
Reviewed September 3, 2011

We stayed one night for a sesame place trip. Got the Elmo pkg which include tide to park. We had a toddler so wanted early checkin for naptime. We called before we left our house and was told our room was already ready, which was great. I think we also got upgraded to whirlpool room. The room was fine and no complaints. The free breakfast was another story. Not enough seats for people and the food was not good. There was no eggs of any kind, and everything appeared to be defrosted frozen food. They didn't even have real plates or utensils. It was styrofoam plates and plastic forks. I wasn't looking for gormet meal, but I would have liked scrambled eggs and something actually hot. But I guess if you view the meal as free, then you can get past it. I considered it part of the room rate I was paying.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nbell8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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644 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
New York City, New York
1 review
Reviewed August 28, 2011

My family and I were doing the 2-day Sesame Place trip and stayed one night here, in the one bedroom whirlpool suite--(it was awesome!) Only a 10min drive from Sesame. Had a living room w/pullout sofa bed, full kitchen, and a separate king bedroom with the whirlpool tub, vanity, and separate bathroom(toilet & bathtub/shower) in bedroom. Everything was as clean as can be, BUT, the only complaint i have(which is why i gave it a #4 rating) was that the carpet felt a little damp--not such a huge deal, we wore our flip flops/slippers. The bed was very comfy, and the whirlpool was clean and relaxing, my 4y.o. even enjoyed "swimming" in the what she called the "small pool" :) The hotel has a pool out back but the water was very cold, so unfortunately we couldn't enjoy it. Their free breakfast was good, M.Y.O waffels, eggs, sausage, plenty of fresh fruit, cereal, bagels, etc. (the waffels were delicious)...There is also Shady Brook Farms located just down the road from the hotel, they have a playground, a nice little market with local produce/products, a deli, and an excellent homemade ice cream stand inside!! I will definitley recommend this hotel to family and friends.

Room Tip: The one bedroom suites are a MUST for familys traveling w/children--so convenient w/lots of space!!
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CCE123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westport, Connecticut
1 review
Reviewed August 15, 2011

This location has a serious problem with housekeeping staff honesty and cleaning.
We've stayed there many times to visit our daughter who attends a nearby school in Newtown, PA.
We won't return because the quality of the experience hdef one way down. For the second time, the staff would rather keep property accidentally left behind by our children rather than notify the guest and reunite the guest with their property. The first time it happened last year (2010) the manager called me back and first insisted that no one found the item. When I explained the circumstances, especially the timing and the location where the item was left, the manager called back and said the item had, in fact, been located. They mailed the item to us.
On June 5, 2011, my teen daughter inadvertently left one of her bags containing a large amount of clothing, I got a complete run-around and no calls back. Some items still had the tags on them. I decided to stay there when I was in town August 17-22, 2011, with the hopes that I could resolve the issue face-to-face and get my daughter's things returned. Whenever I raised the issue I was reassured that they were looking into it and would follow up. In the middle of my stay,my inquiries were met with a short reply that they knew who I was, the room I was staying in, and reassurance that they would resolve it. They claimed to have "tons" of clothing recovered by housekeeping. I told them that my daughter could identify her items. I was taken aback by the fact that they wouldn't just label the bag with the date and room number, or that they made no effort to contact the guest once housekeeping discovered that the items were left.
Needless to say, we won't stay there again and will communicate our experience to parents of our daughter's friends who will come to town for school events and graduation next year. We have reached two conclusions: Hampton Inn, Yardley/Newtown, PA hired dishonest housekeepers and the management does not care about the guest experience. Granted, we have to be more diligent about checking our room after the children have their items in tow.
Overall, our experience at the more distant Hyatt Place, Princeton, NJ has been the best. Although, I must admit that this Hampton Inn has the most helpful woman providing breakfast and the nicest, very competent maintenance man.
Hampton Inn has other problems as well, but housekeeping impacts us most often. The staff does not do a good job of cleaning the rooms or making sure things work. Routinely, batteries in the remote control are not working upon check in, when we get the suite, the sink is stopped up, toilet troubles, refrigerator problems, etc.
During our August visit, I encountered a new problem-- we left our rooms at 7:45 and returned at 4:00 p.m. every day except the last, and housekeeping knocked on the door at 4 to clean. The first 3 days, we left the room for the housekeeper to clean. The 4th day I asked her to return in an hour because my children were so tired and she said she couldn't. When I called the front desk I was told that the housekeepers all arrived together on a van and they have to depart together. I ended up just asking her to take the garbage and old towels and leave new garbage bags and towels. At the end of that stay, I knew that was our last time there.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank A S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brecksville, Ohio
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 14, 2011

We had an enjoyable stay at the Hampton inn yardley.

Pros:
short distance to sesame place.
yummy breakfast included - includes hot and cold item.
very friendly staff, especially at the front desk we arrived a couple hours prior check in and had no issues.
Fridge and microwave in the room.

Could be better:
Outdoor pool looked a little murky and was not heated.
Rooms a little small, we had the room with the 2 doubles.
Looking a little more worn than other hamptons I have been in recently, but not horrible.
Seriously the smallest sign I have ever seen to show where to turn in. (probably a zoning thing, but still)

Overall, good stay and I would come back.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ohio_pugmom78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maplewood, New Jersey
Level 4 Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 12, 2011

Our family stayed at the Hampton Inn and Suites Newtown mid-week in August 2011 for an overnight visit to Sesame Place. The hotel delivered what we'd expect from a Hampton Inn - a clean room, comfortable accommodations, friendly staff, and full breakfast in the morning. Nothing fancy, but it did the job.

We chose the 2 room suite, which included a living room/kitchen as well as a separate bedroom. This worked out great as our daughter could go to sleep early after a full day at Sesame Place, while Mom and Dad could unwind in the living room. The staff was friendly, and was able to check us in at 9AM - a real convenience before heading to the park for the first of our 2 day visit. The hotel is a 10 minute drive to Sesame. Also, we purchased a Sesame package through the hotel, so we were able to pick up our park tickets at the hotel, avoiding lines at the park. We would stay there again.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bradg1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 6 Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 31, 2011

The Hampton Inn and Suites Newton provides a good, clean room and comfortable accommodations when you just need no frills, simple lodging. Front desk staff are very friendly and welcoming. Location is extremely well situated if you are doing business locally and the prices are very reasonable.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RiTips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garfield, New Jersey, USA
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 29, 2011

We went on a trip to Sesame Place and stayed at this Hampton Inn for convent location so we could leave the park in the afternoon for a break. Hotel and staff are very nice. Morning brkfst was good; the usual continental buffet. My daughter really enjoyed the clean pool. Overall I would highly recommend this hotel.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank gypsyrose017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Newtown

Property: Hampton Inn & Suites Newtown
Address: 1000 Stony Hill Road, Yardley, PA 19067
Phone Number:
Location: United States > Pennsylvania > Bucks County > Yardley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Yardley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Newtown 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites Newtown hotel, at the center of all that the Keystone State has to offer. Explore the history and architecture of the beautiful town center. Enjoy tax-free spending on clothes and shoes here in Pennsylvania. Spots such as Carousel Village at Indian Walk offer unique antiques and specialty shops. Take a short drive to Langhorne and Bensalem. Be near family attractions such as Sesame Place and Adventure Aquarium when you stay at Hampton Inn & Suites Newtown. Visit the city of Philadelphia, only minutes from this Newtown hotel. Enjoy a complete package of great amenities including our clean and fresh Hampton bed®, free WiFi access in your room, and friendly service, all backed by the 100% Hampton Guarantee. Host your next meeting at our hotel in Yardley, PA in more than 900 sq. ft. of function space, featuring two separate rooms and great business amenities. Friendly service, clean rooms, and comfortable surroundings every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That’s 100% Hampton®. ... more   less 
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Also Known As:
Hampton Inn And Suites Newtown Hotel Yardley
Hampton Inn Yardley
Yardley Hampton Inn
Hampton Inn Newtown

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