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“Not impressed--family of three”

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Hampton Inn Reading/Wyomissing
Ranked #2 of 7 Hotels in Wyomissing
GreenLeadersBronze level
Reviewed January 3, 2014

Not impressed by this Hampton Inn. We've been to much better. The lightning in our bathroom was minimal. We arrived to breakfast about 9:40 and much of the food was not being replaced since they were already cleaning up. A return is not in our future.

  • Stayed: December 2013, traveled with family
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Thank incNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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389 - 395 of 534 reviews

Reviewed January 2, 2014

Hotel itself was clean and very comfortable. Most of staff friendly and helpful. However, after a very long day, when we went to check in, we were told that they had overbooked and that the King suite we had reserved was not avail. The only room they had was a handicap accessible room with one double bed (and there were 4 of us). Eventually, we were offered 2 rooms without charge for 2nd room. This turned out to be an acceptable solution, but I had to keep asking for them to try to make some sort of accommodation. it was their mistake, so I felt they should have been a little more eager to resolve it right away.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hampton
Thank amkc66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

This hotel is in a good location, close to restaurants and shops. Clean lobby/eating area. Breakfast staff was very friendly. My husband checked us in and said he wasn't impressed with the front desk. He is a diamond member and wasn't offered the snack/water, nor thanked for being a diamond member as he is in other hotels. The room itself was clean with the average Hampton Inn set up. Would stay at again if in the area, but not a hotel I dream about returning to.

  • Stayed: December 2013, traveled with family
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Thank madelynh2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

This hotel was amazing. I booked the room only a few days before leaving and was surprised that there were still rooms available at such great prices. The room was beautiful and clean. The white bedspread was immaculate. The bathroom was fully stocked. Everything in the room worked and the internet connection was fantastic. This hotel had a very convenient location. Every person we came in contact with was friendly and helpful. I will definitely return to this hotel!

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy R, Front Office Manager at Hampton Inn Reading/Wyomissing, responded to this reviewResponded December 21, 2013

Thank you for taking the time to review our hotel. We truly appreciate your genuine response. The Hampton Inn Wyomissing is conveniently located to all major highways and from our hotel is it easy to navigate throughout the entire Reading Area. Our employees strive to meet and exceed Hilton’s high expectations in regards to cleanliness and service I am thrilled to say we exceed our goals. Thank you for choosing the Hampton Inn Wyomissing and we hope you visit us again, real soon!

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Reviewed December 16, 2013 via mobile

This hotel is convenient to local shopping and attractions. Grounds are well maintained. Interior lobby and common facilities are clean. Rooms are comfortable and quiet. Would suggest moving bath linens from under sink. The staff here is GREAT! Attentive, well-mannered and efficient. I thoroughly enjoyed my stay.

Stayed: December 2013, traveled on business
Thank TraveledCruzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy R, Front Office Manager at Hampton Inn Reading/Wyomissing, responded to this reviewResponded December 21, 2013

Thank you for taking time out of your busy schedule to write a review about your stay! I am glad to hear that you enjoyed the hotel, its amenities, and the area around us. In addition, it's always great to hear that you received excellent service from our staff. We hope to see you again soon and thank you for choosing the Hampton Inn Reading/Wyomissing for your business/travel needs.

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Reviewed December 12, 2013

The hotel was great. Came here while traveling on business. Everyone was very friendly and helpful. The room was very nice! Well organized, beds were super comfortable, pillows were perfect. Better than expected breakfast too. Will stay here next time I visit clients.

  • Stayed: December 2013, traveled on business
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Thank Vincent G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy R, Front Office Manager at Hampton Inn Reading/Wyomissing, responded to this reviewResponded December 21, 2013

Thank you for all your kind words about our hotel and our staff. We strive to give every guest that home away from home feel, making every experience enjoyable and pleasurable. I am happy to hear that you enjoyed your stay with us and that you will be choosing our location the next time you are in the area. We look forward to seeing you soon!

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Reviewed December 3, 2013

This is a wonderful hotel! The rooms are immaculate and comfortable. The staff is pleasant and helpful. Breakfasts are great. I would definitely recommend this hotel and have stayed there on more than one occasion myself.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hampton
1  Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy R, Front Office Manager at Hampton Inn Reading/Wyomissing, responded to this reviewResponded December 21, 2013

Thank you for choosing the Hampton Inn Reading/Wyomissing when you are in the Reading area. It is our ultimate goal to make every guest leave with a wonderful experience and wanting to return. It is extremely important that we give each and every guest that feeling of impecable service and wanting to return. Thank you for taking the time to give us a wonderful review and we look forward to seeing you back soon.

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Additional Information about Hampton Inn Reading/Wyomissing

Address: 1800 Papermill Rd, Wyomissing, PA 19610-1100
Phone Number:
Location: United States > Pennsylvania > Wyomissing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Wyomissing
Price Range: $112 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Reading/Wyomissing 2.5*
Number of rooms: 142
Official Description (provided by the hotel):
When you stay at the Hampton Inn® hotel in Reading / Wyomissing, you'll be centered near many of the best activities our area has to offer. Within just five miles of our hotel, you'll find three colleges and a number of must-see spots. ... more   less 
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Also Known As:
Hampton Inn Reading/Wyomissing Hotel Wyomissing
Hampton Inn Wyomissing
Wyomissing Hampton Inn

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