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“Really comfortable”

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Courtyard Philadelphia Willow Grove
Ranked #3 of 4 Hotels in Willow Grove
Certificate of Excellence
Pennsylvania
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Really comfortable”
Reviewed August 7, 2013

This hotel was a good choice for a visit to suburban Philly, New Hope and Peddlers Village.
My room was newly renovated in the latest Courtyard style. It was very comfortable and stylish. This is a first generation Courtyard, but it has been completely updated and looks very good. It has the traditional courtyard that the wings of the hotel wrap around. I like that design. The newer hotels lack that true courtyard element. I had a meal in The Bistro lobby restaurant. The food was passable, and a little overpriced. The employee who was handling Bistro duties was very friendly and helpful.
A couple "meh" things...The big touch screen Go Board didn't respond to touch all that well and was mostly frustrating to use. Also, the selection of TV channels could have been better.
There was a large family reunion going on the weekend I was there and it was fun seeing all of the activity going on. Livened up the quiet lobby quite a bit.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BJr970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al J, General Manager at Courtyard Philadelphia Willow Grove, responded to this review, September 30, 2013
I wanted to thank you for the great feedback that you have provided about your stay. Thanks for choosing to stay at the hotel ..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
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    32
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    9
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Boston, Massachusetts
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 24, 2013 via mobile

Stayed recently at this hotel and I think this chain works for business folks! The room was clean, bathroom was a good size, storage for clothes worked well etc. most noticeable was the bistro which works! Quick, respectable prices, decent food, good service! It works for anyone not looking for a special spa moment etc.....very, very nice!

Stayed July 2013, traveled on business
Helpful?
Thank Iplaysoccer2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al J, General Manager at Courtyard Philadelphia Willow Grove, responded to this review, September 30, 2013
I wanted to thank you for your positive feedback in regards to the great staff service at the hotel. Thanks for choosing to stay at the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redding, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 10, 2013

I attended a family wedding and arrived at the Courtyard by Marriott around 12:00 noon to get ready for a 2:00 wedding. There were many members of our family staying at the hotel, and even with months of advanced notice, there were no rooms ready for myself or others. We all crowded in one room that was ready so that we could get to the wedding on time. Our air conditioner was not working, and it was not fixed after we notified the front desk. Sleep quality could have been good (comfortable bed), but it was hot and stuffy.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rebeccalaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al J, Manager at Courtyard Philadelphia Willow Grove, responded to this review, September 30, 2013
I wanted to apologize for the delay in getting you checked into the hotel. The property does our best to honor all early check in requests prior to the 3:00 pm guaranteed time. I also apologize for the air conditioning issue that you experienced qhile you were a guest at the hotel. Please feel free to contact me directly at the hotel to further discuss. Thanks for choosing to stay at the hotel.
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Fairfax Station, Virginia
Level Contributor
3 reviews
Reviewed July 9, 2013

I booked a block of rooms at this hotel for use by family and friends for my son's wedding last week. We had 51 rooms over the course of 4 days. Everyone associated with the hotel was extremely friendly, caring,and helpful, Sean, the manager, Brittany, his assistant and all the front desk associates were wonderful and accommodating. The rooms were ready, clean and very comfortable. They worked it out so those of us who needed adjoining rooms could have them. There are 2 restaurants/bars next door, one of whom we used for several parties, closing them down each night. They were great to us, too. I did not use the pool, but did walk through several times and it was always clean. It has a lift to accommodate people who might need assistance getting in and out. I did not use the Bistro but they had Starbucks coffee every morning. The front desk even had a cooler full of cold bottles of water as the weather was hotter than usual. Overall it was a wonderful week and we will definitely stay here again.

Room Tip: Our room overlooked the courtyard and was 4 rooms from the elevator and we never heard even a door c...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happycouplesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al J, General Manager at Courtyard Philadelphia Willow Grove, responded to this review, September 30, 2013
I'm glad to hear that you had a great experience at the hotel. Thank you for staying at the hotel and hope to have you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
westernpa
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 8, 2013

Stayed there for a wedding. Close to the Turnpike and had two great sportsbars on either side of the hotel. There were other restaurants nearby that were good and the Willow Grove Mall was not far. Staff was very helpful and rooms were immaculate. Would stay again. The only complaint was the wild drivers on the road in front of the hotel.

Room Tip: quiet rooms to the back
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pacpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al J, General Manager at Courtyard Philadelphia Willow Grove, responded to this review, September 30, 2013
Thank you for the feedback and hope to have you stay with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, Michigan
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 16, 2013 via mobile

I had a spacious room with a super comfortable bed. I have no complaints at all whatsoever, but wish they had healthier food / restaurant options in the area. Definitely one of the best hotels in town.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dream_in_Turquoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al J, General Manager at Courtyard Philadelphia Willow Grove, responded to this review, September 30, 2013
I'm glad to hear you had a great stay and hope to have you as a guest again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
201 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed May 10, 2013

Came into town for a wedding and spent the weekend here. Had a nice time, the kids used the pool every day. It was close to the highway, restaurants, the church and everything else. It was nice to have food onsite too.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oodnil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al J, General Manager at Courtyard Philadelphia Willow Grove, responded to this review, September 30, 2013
I wanted to thank you for the positive feedback about your stay. Thank you for choosing to stay at the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Philadelphia Willow Grove

Property: Courtyard Philadelphia Willow Grove
Address: 2350 Easton Rd, Route 611, Willow Grove, PA 19090-1105
Phone Number:
Location: United States > Pennsylvania > Willow Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Willow Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Philadelphia Willow Grove 3*
Number of rooms: 149
Official Description (provided by the hotel):
Break away from business as usual at the Courtyard Philadelphia Willow Grove Hotel. Our hotel in Willow Grove, PA is conveniently located off of the Pennsylvania Turnpike and 21 miles from the Philadelphia Airport (PHL). Our spacious Willow Grove hotel rooms feature luxury bedding and inviting spaces to work or relax in. With an open lobby space and complimentary Wi-Fi Internet, you can switch seamlessly from work to relaxation and back. Enjoy easy access to the latest news, weather and airport conditions via our Willow Grove hotel lobby GoBoard. Our on-site restaurant near Horsham, PA, The Bistro - Eat. Drink. Connect. provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. With two meeting rooms and 1,350 square feet of event space, our hotel is sure to make your next small meeting or event a success. Make your stay memorable with a visit to the PARX Casino and historic downtown Philadelphia while staying at the Courtyard Hotel in Willow Grove, PA. ... more   less 
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Also Known As:
Courtyard By Marriott Philadelphia Willow Grove Hotel Willow Grove
Courtyard Willow Grove
Willow Grove Marriott
Willow Grove Courtyard

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