This one came so close to getting 5 stars. Unfortunately, both rooms we were in had problems. My mother's room had pubic hair and blood in the bed. It also had pubic hair on the toilet and the floor hadn't been vacuumed. MY room had what the GM called "rust stains" in the john, but it looked like mold to me.
The lady at the front desk WAS wonderful. She came to my mom's room TWICE to help make things right. She changed the bed the first time and did a better cleaning the second.
The GM of the inn DID knock off the price of my mom's room the next morning.
The PLUS side is that this particular property is LOVELY on the OUTSIDE, with lovely views and is clean on the outside. The night manager also went out of her way to clean my mom's room at 11:00 at night.
Overall, a nice property that is convenient to downtown Wilkes-Barre. Unfortunately, the cleaning staff leaves some to be desired.More
- Free Wifi
- Free Parking