We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Stayed for a Concert” 4 of 5 bubbles
Review of Holiday Inn Express Wilkes Barre East

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express Wilkes Barre East
Ranked #14 of 20 Hotels in Wilkes-Barre
Harrisburg, Pennsylvania
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Stayed for a Concert”
4 of 5 bubbles Reviewed June 2, 2014

My family and I stayed here from 5-30 to 5-31. We stayed here because the Mohegan Sun Arena was close by and we were going to see the Charlie Daniels Band concert there. When we checked in, the Front Desk person could have been more personable but besides that she was nice and professional. Room was nice but did notice some minor maintenance and housekeeping issues with the room. When we wanted to make sure where the Mohegan Sun Arena was compared to the hotel, the two 2nd shift Front Desk agents were very helpful. Breakfast could have been better with more variety but noticed this before at other Expresses. All in all it was a very good one night stay.

We might stay here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank wvalumni2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review, June 25, 2014
Thank you for taking the time to write a review about your most recent stay. While we are happy that overall you were satisfied with your stay, we did see that there were some issues whether they be minor or not, they were still issues that you experienced and we want to apologize for not meeting your expectations. We will bring this to our staff's attention and look to correct these shortcomings. Thank you again for your feedback and we hope that the next time you are in the area you come stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

246 reviews from our community

Traveler rating
    84
    95
    49
    13
    5
See reviews for
78
73
17
44
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Port Charlotte, Florida
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 20, 2014 via mobile

Nice hotel, easy to find right off I81 and near restaurants and a mile from the Mohegan Sun casino. Hotel does have a shuttle which we did not use. We like the no pets policy....too many hotels are allowing them. Breakfast was good, 24 hour coffee.

Stayed May 2014, traveled as a couple
Helpful?
Thank Gail U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review, May 21, 2014
Thank you for taking the time to provide us with a review regarding your most recent stay. We always enjoy hearing from our guests. I am glad that your stay here was a positive one and that you enjoyed our breakfast and 24 hour coffee. It is those types of comments that we use to make sure that your stay is the best that it can be down to the smallest of details. Thank you again and we look forward to having you stay with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lady Lake
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed May 14, 2014

Hotel was very well kept, clean modern, helpful staff. Hotel was quiet, did not hear highway. Hotel off I 81. Restaurants nearby, you will need to drive, , hotel does have shuttle. Gym was good for a workout.

  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review, May 21, 2014
Thank you for taking some time to write a review about your most recent stay with us. Any feedback that we receive from our guests whether it be positive or negative is always welcome. In your case, we are pleased to hear that that your experience was a good one and we thank you for all of the positive comments. We look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed May 11, 2014

We stayed here night before last on our way north. We choose HIE mainly because of their no pets policy, too many other chains allow pets. We have always enjoyed our stays, however short. The condition of the hotel was very good, no visible stains on the carpets, no disrepair visible. Good showers, nice bathrooms. decent breakfast all for a reasonable price. This particular room was smaller than most, with lots of furniture to crowd the space. But the bed was comfortable, even luxurious. We had a nice view from the 5th floor facing route 315. We'll keep this one on the list for future travel.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nancy34110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review, May 21, 2014
Thank you so much for taking the time to write a review regarding your stay with us. We appreciate your repeat business across our brand and for giving us those positive remarks. I am glad to see that your overall experience was an enjoyable one and we look forward to having you stay with us again the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 1, 2014

This Holiday Inn Express is usually our favorite, but the last time we stayed we were disappointed. After a long day of traveling, we checked in with no problem. However, once we stepped in the elevator we saw a sign informing us that there would be no water available at all in the hotel from 11 pm that night until 5 am in the morning (therefore, no showering, flushing toilet, or drinking water). We thought we should have been told this upon check in. I'm sure we would have stayed anyway, but it seemed wrong that we weren't told up front. We also felt it would have been a good idea if they had offered us a bottle of water to have. Upon checkout I mentioned this to the front desk employee and he basically "blew it off". We were very disappointed. This is a hotel that we stay at frequently and have always been pleased. We have also always taken the time to praise the staff. Also, the breakfast is usually good, but this particular time the hot food (eggs especially) were cold.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review, May 2, 2014
Thank you so much for taking the time to write a review regarding your last stay with us. While we are very happy that you regularly stay here and have had good experiences in the past, we want to offer our sincerest apologies for not living up to that same standard that you have come to expect from us. It is our goal to make your stay as wonderful an experience as possible from start to finish. The fact that we seemed to have missed the mark on several points during your stay is truly disappointing to us and hopefully you will give us another opportunity to prove ourselves to you. Again, thank you for bringing these issues to our attention so that we may correct them so that we may make your next visit with us a wonderful one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
328 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed January 30, 2014

This was another clean and quite Holiday Inn Express I stayed on during a business trip. My room was clean, spacious and quite. Rooms at the back of the hotel face a wooded hill with no view or noise. Breakfast was fresh and tasty! I will stay here again on my next trip.

Room Tip: Always select a room away from the elevator and ice/soda machines.
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jmesis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed January 24, 2014

If you like to crawl under a desk that barely fits between the bed and wall to plug in your laptop, this place is for you. Very musty smelling and noisy refrigerator will cause you not to get the best restful night. The breakfast was nice and the front desk person during the day was very pleasant. The sink dripped and just needs a fresh upgrade. The price was very high for an under performing hotel.

  • Stayed January 2014, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank drivingmylifeaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review, February 9, 2014
Dear Mark F,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We did appreciate seeing your positive comments for the breakfast and staff. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wilkes-Barre hotels
0.6 mi away
Holiday Inn Wilkes Barre East Mountain
0.8 mi away
Microtel Inn & Suites by Wyndham Wilkes Barre
1.8 mi away
Hilton Garden Inn Wilkes Barre
Hilton Garden Inn Wilkes Barre
#5 of 20 in Wilkes-Barre
4.5 of 5 bubbles 633 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Hampton Inn & Suites Wilkes-Barre
1.2 mi away
Mohegan Sun Pocono
Mohegan Sun Pocono
#4 of 20 in Wilkes-Barre
4.0 of 5 bubbles 748 reviews
0.8 mi away
Fairfield Inn & Suites Wilkes-Barre Scranton
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Wilkes Barre East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Wilkes Barre East

Property: Holiday Inn Express Wilkes Barre East
Address: 1063 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 20 Hotels in Wilkes-Barre
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Wilkes Barre East 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, IHG, Priceline, Expedia and Hotels.com so you can book your Holiday Inn Express Wilkes Barre East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Holiday Inn Wilkes Barre
Hampton Inn Wilkes-Barre

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing