I have no problem with the brand and almost always stay at HIE but should have opted for the Marriot brand this time.
Hard to find, rooms and bath too small for more than one person. They put us in a handicap room where TV was on the left of the bed in front of the art work instead of on wall at foot of the bed. Bed was like sleeping on a rock and both my husband and I woke up with backaches! When you turned on the bathroom sink the water came out like a fire hose! The noise level above us startled and woke my hudband who slerps like a rock at 5:10 am and even after calling the front desk the noise continued. I heard running water and the ac all night. The check in staff was unfriendly but professional. They did offer free on demand shuttles within a two mile radius and the breakfast staff and checkout staff was sympathetic to our problems but only an "I'm sorry." Those few things and the fact that it was clean and the brackish pool was a pleasant surprise kept me from rating it "poor!"
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA. ... more less
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- Also Known As:
- Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
- Wilkes-Barre Holiday Inn
- Holiday Inn Wilkes Barre
- Hampton Inn Wilkes-Barre