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“Very enjoyable stay and close to casino”

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Holiday Inn Express Wilkes Barre East
Ranked #15 of 20 Hotels in Wilkes-Barre
Syracuse, New York, United States
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very enjoyable stay and close to casino”
Reviewed April 9, 2013 via mobile

This hotel also provides a shuttle to and from casino staff is very professional and friendly Very clean and service is great. Breakfast the next morning was very good. I would highly recommend this hotel to all I'm planning another trip to area and will again stay at this hotel

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Elmwood Park
Level 4 Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 9, 2013

Very comfortable hotel that includes hot breakfast (eggs, pancakes, etc.). Very friendly staff and reasonably priced. If you are a casino or horse racing fan, Mohegan Sun at Pocono Downs is literally one mile up the road on the same road.
If you stay at the hotel, you can call the hotel directly (get their phone number off their web site) and ask for the "casino rate" which is really reasonable.
The hotel is also close to Wilkes-Barre downtown area and most of the shopping malls - and there are plenty of them as well as many different eateries nearby.
On the same road as the hotel is a discount store called "Ollie's". Make sure you stop in for some great buys.

Room Tip: Unless you need a king size bed, ask for two double beds. Sometimes the rooms with the king sized b...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Blade926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pa
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 8, 2013

Front Desk folks not only offer just baked cookies every day, but smiling faces to go with the cookies. Rooms are clean and comfortable. Breakfast is very good and included in the room rate for everyone. What's not to like? We stay there often. They readily accept the Roomsaver coupon so we stay there for $69.00.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomatopastePa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vestal, New York
Level 5 Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 7, 2013

The room was clean, the staff was friendly, however, they need a sign marking the turn off of Highway 1063. From a distance you can see the Hiliday Inn Express sign, but as you get closer, you no longer see it. Again, a small sign by the road would be great.

The only other complaint I have was the TV reception... fuzy on most channels.

The young lady at the desk was very attentive and took care of all customers very quickly and professionally

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
Level 6 Contributor
123 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed March 14, 2013

We sledged into this very welcoming property after a long day's drive. The staff were extremely accommodating and helpful regarding our parking needs, and checked us in effortlessly. We were offered a ride to a restaurant in the hotel shuttle and this was just great. We were able to dine on our own schedule and return in good order. Just ask, and if they are not busy, you are in. We headed for the pool and large hot tub on return and were able to relax completely and get the road out of the bones. We then had a great night's sleep in a comfortable room. Some cowardly twit was smoking in the hallway (yes, you know who you are) but ran away before he/she could be dealt with. Great breakfast in the AM and away. Would return and definitely recommend.

Room Tip: Front faces town, rear faces rock cut in Interstate. No issues either side.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PKinNB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 23, 2013

Lobby is nice and so is the restaurant area. Front desk staff were great. But upstairs -- the carpets in the hallway are worn, frayed and dirty. Rooms are crazy small. Can hear every sneeze, cough and door closing down the hall. Location of hotel is good - close to interstates. No restaurants in walking distance though. Better choices for business travelers in the area.

  • Stayed November 2012, traveled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review, August 14, 2013
Dear J R,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
1 review
Reviewed January 15, 2013

Needed a stay over last minute. Road trip was really getting to me and I thought I should get some rest. Wow what a nice treat!, Clean cozy lobby, great front desk staff. Comfortable room and pleasant breakfast. Great choice for the area!!!

Room Tip: Look no further. Holiday Inn Express is always my first choice
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Wilkes Barre East

Property: Holiday Inn Express Wilkes Barre East
Address: 1063 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 20 Hotels in Wilkes-Barre
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Wilkes Barre East 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA. ... more   less 
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Also Known As:
Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Holiday Inn Wilkes Barre
Hampton Inn Wilkes-Barre

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