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“Great stay!”

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Holiday Inn Wilkes Barre East Mountain
Ranked #7 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
A TripAdvisor Member
“Great stay!”
Reviewed January 17, 2014

The hotel was clean, the staff friendly, rooms were a good size, fitness center (while small) had good equipment, the pool was nice and the complimentary breakfast was excellent...there were a lot of options to choose from and the eggs, potatoes and French toast casserole were delicious! I was extremely surprised and happy to see a note on the front desk informing guests they may see ladybugs in the hotel, describing what they ate and that they were harmless; most impressive was the fact they instructed guests to let them know if they wanted assistance removing any ladybugs in their room as opposed to killing them. I will definitely stay here going forward when I am in town visiting family.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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549 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Whitehall, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2014

Excellent service, restaurant was open until 10, and the limited menu was fine with well-prepared food. Breakfast was much higher quality than many complimentary buffets. The hotel is well decorated and quite comfortable. Great value compared to other hotels in the area.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 11, 2014

We stopped here for one night on a holiday road trip and had a very pleasant stay. Clean, comfortable, great staff. I think we lucked out because we booked the hotel on a phone app based only on price - about 10 minutes before we arrived. That has not always worked out so well but this time it did. The restaurant staff was particularly good. And they were super nice to us even though we got there kind of late. Food and drinks were not bad either. They are doing a great job with this property. There was construction going on but you'd hardly notice it.

Very convenient to the highway also!

  • Stayed December 2013, traveled as a couple
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Helpful?
Thank clh6262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 4, 2014

Great place to stop when traveling, from the minute you walk through the door the staff goes out of there way to attend to your needs. Every time we travel through Wilkes Barre Best Western Plus is our hotel of choice!!!!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jud66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mifflinburg, Pennsylvania
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 3, 2014

My husdand and I and another couple stayed new years eve. Very nice place to stay, without high cost of casino rooms. they also offer shuttle service to mohegan sun so no need to drive. Only problem was we were quoted a price at booking, and then when we left our bill was alot more, which never got resolved, but regardless still worth the price.

  • Stayed January 2014, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank starkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saylorsburg, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2014

Stayed overnight so I would be closer to work in the event of adverse weather. My third stay in this hotel. The staff is friendly. They don't serve breakfast until 6:30 AM, which is late for me since I am at work by 6 AM. I don't like the way the TV is set up because of all their promos to purchase movies and games. I did not use the internet, so I can't comment on it. It is a nice, clean hotel, but I still, think $87 to sleep is a lot of money.

  • Stayed January 2014, traveled solo
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Peggy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 2, 2014

I love this hotel. The pool area is wonderful with a hot tub and sauna which we always use. It is a very nice looking hotel and we come here twice a year to stay. There is an alcove on the first floor down by the offices with a comfortable seating area where I can read while my husband watches football in the room. I have come here so much because it is so beautiful and friendly.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Wilkes Barre East Mountain

Property: Holiday Inn Wilkes Barre East Mountain
Address: 600 Wildflower Dr, Wilkes-Barre, PA 18702-7928 (Formerly Best Western)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Wilkes-Barre
#3 Family Hotel in Wilkes-Barre
#4 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Wilkes Barre East Mountain 3*
Number of rooms: 152
Official Description (provided by the hotel):
Full service hotel with two restaurants on premises. Bistro & Lounge with outdoor seating. A hearty hot breakfast buffet included with every room. Large indoor pool, spa & sauna. Complimentary Business center, Wi-Fi, Fax & copy service, Iron & ironing board, Hair Dryer and Courtesy Airport & Casino shuttle. Meeting & Banquet rooms. ... more   less 
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Also Known As:
Best Western Plus East Mountain Hotel Wilkes-Barre
Best Western Plus East Mountain Inn And Suites
Best Western Wilkes Barre

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