We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Love, love, love this hotel!” 5 of 5 bubbles
Review of Hilton Garden Inn Wilkes Barre

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hilton Garden Inn Wilkes Barre
Ranked #8 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
GreenLeadersSilver level
Owasso, Oklahoma
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Love, love, love this hotel!”
5 of 5 bubbles Reviewed September 13, 2013

This was my second stay at this Hilton Garden Inn. It is updated, clean, easy to find, close to several restaurants and I always have a comfortable stay. Front desk personnel are very friendly. They give you 2 bottles of water upon check-in (maybe for membership?) which seems like a small thing but is always appreciated.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 859BrendaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan R, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, September 22, 2013
Thank you for the comments and for staying with us again. We appreciate you business and thank you for being a Hilton HHonors member, the waters were a perk for being part of our program. We will be sure to share your comments with the team. We want to continue to exceed what you expect. Please let me know if you have any other thoughts on how to improve. Thank you again for the feedback, we appreciate it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

591 reviews from our community

Traveler rating
    335
    159
    55
    32
    10
See reviews for
190
163
32
148
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Cave Creek, Arizona
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 11, 2013 via mobile

We spent three day at the Hilton Garden Inn in Wilkes-Barre recently. The hotel is in a great location near shopping and entertainment. The hotel staff is friendly and very helpful. We really enjoyed the made to order breakfast every morning. Our room was very comfortable and included a refrigerator and microwave. The hotel even has a laundry for guests. We would definitely stay there again.

Stayed August 2013, traveled as a couple
Helpful?
Thank Wbmohawk63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan R, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, September 22, 2013
Thank you for the feedback! We are glad you chose us when traveling to the Wilkes-Barre area. We want to exceed what you expect and your comments allow us to do just that! If we can do anything for you in the future, please let us know. Safe travels until we see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, United States
2 reviews
5 of 5 bubbles Reviewed September 9, 2013

Having stayed at Hilton Garden Inns over the past several years around the USA, I have to say that this chain of Hilton hotels has established itself as the place to stay when away from home. Rates are very reasonable, especially over the internet, the hotel staff is there to please and the rooms are very comfortable. I always look for a HGI when I go out of town.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ashok S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan R, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, September 22, 2013
Thank you for the feedback concerning the Hilton Garden Inn Wilkes-Barre. We understand there are alot of options when traveling and appreciate your loyalty with the Hilton Garden Inn brand! We want to exceed what you expect every year and your comments allow us to do just that! Thank you again and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

My husband and I travel back and forth from NYC to the Midwest on a frequent basis, and on long trips, we are always looks for a clean hotel to stay in for a quick overnight. The Hilton Gardens Inn is conveniently located off of the highway, in an area with plenty of options for shopping and restaurants (think chain restaurants). Even when pulling in close to midnight to check in, always very courteous. It is about 20minutes from 80, however, there are no many options off of 80 that would compare. Clean, nicely appointed hotel!

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kelhal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan R, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, September 22, 2013
Thank you very much for the feedback. We understand there are alot of choices while in the area and appreciate your comments. We hope you had a good nights rest since it was closer to midnight when you arrived. If you should need anything in the future, please do not hesitate to reach out! Safe travels until we see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed September 2, 2013

Stopped here on our way home from Maine. Location is great, right off the highway and close to a number of restaurants. Room was spacious, well furnished, and comfortable. My husband uses a wheelchair and the room and hotel and easily accessible. Staff was friendly and helpful.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan R, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, September 22, 2013
Thank you very much for the feedback. Our hotel is located right off the highway, an easy stop to rest for the night. We are glad you enjoyed the location and amenities. Hope to see you again in the future. Safe travels until then!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, New York
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

We returned to this hotel for a 5 night stay to attend a music festival nearby. Again, we were not disappointed. Between having a coffee maker, fridge and microwave in a hutch like unit, a small but adequate fitness room and access to a great grocery, liquor store and Walmart VERY close by, we feel like we moved in for our stay. The staff are pleasant and helpful. There is coffee and tea in the lobby in the AM, iced tea and lemon water in the afternoon. We'll be back next year for sure for the Peach!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank foodieforpeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan R, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, September 22, 2013
Thank you very much for the feedback. We understand there are alot of choices while in the area and appreciate your loyalty with us! We hope you had a great time at the music festival! If you should need anything in the future, please do not hesitate to reach out! Safe travels until we see you again nxt year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape May, New Jersey
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

The hotel was very nice, clean, comfortable, a good example of the Hilton Garden Inn brand. What was not good was one staff member. He checked me in the most perfunctory manner - seemed like he could care less that I was there or not. Worse though, was while my wife was waiting in the lobby, not even that close to the desk, and was forced to overhear this man berate an employee on the phone who was apparently calling off work for illness. She was disturbed and embarrassed to hear this exchange that was clearly inappropriate, especially in a public area. Unfortunately this person is what we will remember from this location. We expect a much more professional staff.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Sivrup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan R, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, September 22, 2013
Thank you for the feedback, please know we appreciate you bringing this to our attention. We take every comment seriously and I am sorry the team didn't welcome you with Hilton Hospitality as well as stop personal conversations when you arrived. We work as a team, which includes each department, this conduct will not be tolerated . Would you be able to call me at 570-820-8595 ext 2137 so I can make this right. I would love to research your comments so I can correct. Thank you again for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wilkes-Barre hotels
0.3 mi away
Hampton Inn & Suites Wilkes-Barre
2.3 mi away
Holiday Inn Wilkes Barre East Mountain
0.2 mi away
Courtyard Wilkes-Barre Scranton/Arena
Show Prices
Show Prices
Show Prices
2.5 mi away
Microtel Inn & Suites by Wyndham Wilkes Barre
2.8 mi away
Mohegan Sun Pocono
Mohegan Sun Pocono
#5 of 20 in Wilkes-Barre
4.0 of 5 bubbles 627 reviews
1.8 mi away
Holiday Inn Express Wilkes Barre East
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Wilkes Barre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Wilkes Barre

Property: Hilton Garden Inn Wilkes Barre
Address: 242 Highland Park Blvd, Wilkes-Barre, PA 18702-6768
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Wilkes-Barre
#5 Romantic Hotel in Wilkes-Barre
#5 Family Hotel in Wilkes-Barre
#6 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Wilkes Barre hotel. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Mohegan Sun Pocono Downs. This inviting Wilkes Barre hotel boasts an ideal location in the Pennsylvania Pocono Mountains close to industrial parks, skiing, golf, racing and white water rafting. From our oh-so-comfortable Serta Perfect Sleeper beds, to fresh cooked-to-order breakfast, and complimentary high-speed WiFi, our Hilton Garden Inn hotel in Wilkes Barre has everything you need for a successful stay. Savor American favorites at the Garden Grill Restaurant & Lounge or grab a quick takeaway snack from the 24-hour Pavilion Pantry(R). Choose from an array of refrigerated and microwaveable items to prepare with your convenient, in-room microwave. Enjoy all the comforts of home including a refrigerator, microwave, Keurig coffeemaker, dual-line phones with voicemail and data ports, and complimentary cable channels Host a meeting or event, for up to 80 people, in our flexible meeting space and stay connected in the complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center. See the best of what the Poconos and Montage Mountain have to offer by staying with us during your trip to Wilkes Barre, PA. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Orbitz, Odigeo, Priceline and Travelocity so you can book your Hilton Garden Inn Wilkes Barre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Wilkes-Barre
Wilkes Barre Hilton Garden Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing