I don't travel very often but this hotel was recommended to me as a place to stay on my way from Ottawa to Florida
The hotel was excellent. The staff were friendly and the room was very nice. It was also close to a casino that my wife and I visited.
The only problem that I had was with the amount I had to pay for my room.
When I phoned to make a reservation, I thought I was booking directly with the hotel but I was diverted to Expedia who made the arrangements for me. I was told by Expedia that they were able to get me a special rate of $112.80 including Taxes and fees.
When I checked into the hotel the clerk at the reception desk looked surprised when I handed my confirmation with the $112.80 on it that I had prepaid a couple of weeks before my trip.
When I checked out the nest day, on March 11 I received a printed invoice from the hotel showing total room and taxes amounting to $92.07
This means that my phone call that I thought was directly to the hotel cost me an extra $20.73 because Expedia answered the call.
I admit to feeling ripped off but I guess I learned a lesson that I will try to utilize the next time I travel - I.e. I will try to not go through Expedia.
- Official Description (provided by the hotel):
- Welcome to the Hilton Garden Inn Wilkes Barre hotel. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Mohegan Sun Pocono Downs. This inviting Wilkes Barre hotel boasts an ideal location in the Pennsylvania Pocono Mountains close to industrial parks, skiing, golf, racing and white water rafting. From our oh-so-comfortable Serta Perfect Sleeper beds, to fresh cooked-to-order breakfast, and complimentary high-speed WiFi, our Hilton Garden Inn hotel in Wilkes Barre has everything you need for a successful stay. Savor American favorites at the Garden Grill Restaurant & Lounge or grab a quick takeaway snack from the 24-hour Pavilion Pantry(R). Choose from an array of refrigerated and microwaveable items to prepare with your convenient, in-room microwave. Enjoy all the comforts of home including a refrigerator, microwave, Keurig coffeemaker, dual-line phones with voicemail and data ports, and complimentary cable channels Host a meeting or event, for up to 80 people, in our flexible meeting space and stay connected in the complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center. See the best of what the Poconos and Montage Mountain have to offer by staying with us during your trip to Wilkes Barre, PA. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hilton Hotels Direct, Orbitz, Cancelon, Hotwire, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Wilkes Barre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
- Hilton Wilkes-Barre
- Wilkes Barre Hilton Garden Inn